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activity feed issue

    • 7 posts
    September 23, 2018 10:28 AM EDT

    Hi, i have an issue with advance activity feed, the feed & status update is not displaying in the members homepage & member profile page.. i have attached the picture. kindly help me to resolve.TIA

     

  • gs
    • 820 posts
    September 23, 2018 1:10 PM EDT

    What has the 3PD said when you contacted them (probably SES or SEAO since they both have Advanced Activity Feeds - not sure which you're using since it wasn't mntioned)?

     

    Just some initial things to check (there are many more)  Have you checked Layout Editor to be sure the proper (i.e. from the Advanced Activity Feed Plugin) widget is on the above Home page?  Is the proper Tab/widget included on your Member Profile page? Have you cleared your browser's and SE's cache and reloaded the pages? 

     

    There are other settings as well that are Plugin specific, so again - the 3PD should be able to help you with this.

    • 7 posts
    September 23, 2018 1:40 PM EDT

    I am using SEAO Advanced Activity Feeds. i followed all the procedure u mentioned. Still unable to resolve the issue. 

  • gs
    • 820 posts
    September 23, 2018 2:05 PM EDT

    And what has SEAO said when you contacted them? 

    • 7 posts
    September 23, 2018 2:19 PM EDT

    I haven't contacted them yet. tried my luck to resolve the issue here in SE community. 

  • gs
    • 820 posts
    September 23, 2018 2:36 PM EDT

    This community offers a lot of help, so maybe someone else will chime in.  I use this Plugin but without poking around your site (not asking to) it's difficult from what you've provided to offer much help.  My guess is that SEAO will take a quick look at your Support Tix and resolve immediately. 

     

    Many other items to ask, such as:

    - PHP version

    - SE Version

    - Plugin Version

    - When was it last working and what changes were made prior to this issue?

    - ... and many more (which may help someone that has access to your site)

     

    • 157 posts
    September 24, 2018 4:03 AM EDT
    hserik said:

    Hi, i have an issue with advance activity feed, the feed & status update is not displaying in the members homepage & member profile page.. i have attached the picture. kindly help me to resolve.TIA

     

     

    Hi Hserik,

    Please reach out to us at support01@socialengineaddons.com for this issue, so that we can check and fix this for you.

    Regards,

    Team SocialEngineAddOns

    • 7 posts
    September 24, 2018 5:00 AM EDT

    Hi, This issues has been resolved through live chat. Thanks SEAO