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Uploading Favicons

    • 12 posts
    November 19, 2018 4:00 PM EST

    Hi all,
    I have successfully created favicons for our site but I'm having trouble getting them to work. I have read the directions posted here: https://support.socialengine.com/php/customer/en/portal/articles/1636877-creating-and-adding-a-favicon?b_id=14386

    I am able to connect through Filezilla to our folders, but I'm not sure where to upload the files to. I uploaded the favicon-16x16.png file to my public.html file and did a hard refresh to my browser and also navigated to the Appearance -->Theme Editor and clicked "Save Changes and refreshed again to no avail.

    Am I uploading the file to the wrong place? The directions highlighted in red so many places I wasn't sure.


    Any help greatly appreciated!

    Nancy/Noob

    • 69 posts
    November 19, 2018 4:03 PM EST
    It has to be favicon.ico not .png

    Hope this helps.
    • 12 posts
    November 19, 2018 4:11 PM EST

    WoooHoooo PeppaPigKilla, that was it! I uploaded the wrong FILE, but I had the right place.

    Thank you so much!

    • 69 posts
    November 19, 2018 4:33 PM EST

    No problem glad I could help 

    • 2607 posts
    November 20, 2018 5:39 AM EST

    Wish we had thumbs up for posts. Nice work! cool