Forums » SEPHP Help and Tips

Video ffmpeg

    • 134 posts
    December 6, 2018 9:57 AM EST

    Hei folks...

    Just a question before I go looking for a faults that may not exist..

    on my site..the ffmpeg details are missing...yet videos still play and upload on full site version...Ive checked with my hosting provider and all is well with server settings...

    my mobile version is another issue. personal device uploaded videos do not play at all and take time to load. again server settings are ok. tested on 2 independent mobile devices with same result. uploads by youtube play ok...

    Any thoughts on either issue ???

    many thanks.

    This post was edited by mikel at December 6, 2018 9:59 AM EST
    • 3528 posts
    December 6, 2018 10:17 AM EST

    Did you not get help in the other thread you posted for this issue?

    • 3528 posts
    December 6, 2018 10:18 AM EST

    My bad. It was someone else but maybe this thread will help.

    • 3528 posts
    December 6, 2018 10:19 AM EST

    Or since it's just mobile, maybe it's the issue with the html5 setting. Please make sure in your video settings that you enabled html5 videos. If not, please enable it and clear cache. Old videos would not be done in html5 but after enabling the settings new video uploads would be html5 and should work better.

    • 134 posts
    December 8, 2018 3:33 PM EST

    Hei Donna..

    Ive done as you mentioned. This is all I keep getting:

    Video Utilites


    Ffmpeg Version


    This will display the current installed version of ffmpeg.

    sh: -version: command not found




    Supported Video Formats

    This will run and show the output of "ffmpeg -formats". Please see this page for more info.

    Bottom of Form


    sh: -formats: command not found

    sh: -codecs: command not found



    Global Settings

    Global Settings

    These settings affect all members in your community.

    Path to FFMPEG

    Please enter the full path to your FFMPEG installation. (Environment variables are not present)

    HTML5 Video Support  : ticked.



    /user/bin/ffmpeg   will not save.

    Maybe it server error somewhere else.

    • 3528 posts
    December 8, 2018 6:39 PM EST

    Please check that ffmpeg path as it is normally /usr/bin/ffmpeg  not /user/bin/ffmpeg

    • 134 posts
    December 11, 2018 7:17 AM EST


    /usr/bin/ffmpeg typed in but nothing changes..

    Must be an error somewhere...will have to get tech to have a look..

    thanks Donna..