Community

Forums » 3rd Party Product Discussions

Lets hope in 2019 3DPs improve their plugins & get professional.

    • 211 posts
    December 31, 2018 11:22 AM EST

    We keep running into the same problem with the big player 3DPs

    They are fantastic with support for a week (generally they resolve most things on Fridays) and then they dive into a black hole of communication

     

    We've had a recurring problem since last few months

    New user sign ups get broken every month or so

    and if one thing is fixed , other stuff stops working

    I hope they get all their plugins certified as Donna recommended.

     

    Since we are in the US staying awake at odd hours to get average and sometimes terrible support,  missing work has become the norm.

     

    Lets hope 2019 brings a new professional support from 3Dps who dont require "reviews" and fake positive posts to get the job done. 

     

    Wishing our lovely SE community a big hug and lots of peace and prosperity.

    Happy New Year !

     

     


    This post was edited by playmusician at December 31, 2018 11:23 AM EST
    • 2990 posts
    December 31, 2018 12:41 PM EST
    playmusician said:

    Lets hope 2019 brings a new professional support from 3Dps who dont require "reviews" and fake positive posts to get the job done. 

     Please send us any details and proof you have of this as we don't allow it at all. We want clients to get support as the expert's terms state. We also want reviews to be honest reviews and our terms state that we do not allow any type of bribing for good reviews. 

    Wishing our lovely SE community a big hug and lots of peace and prosperity.

    Happy New Year !

    Happy New Year!

    • 211 posts
    December 31, 2018 12:54 PM EST

    Thanks - will do henceforth...if/when it happens again.

    2019 -new Beginnings...so dont wanna drum up 2018 issues.

     

    Looking forward to a prosperous and happy new year :)

    Thanks Donna..

     


    This post was edited by playmusician at December 31, 2018 12:55 PM EST