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google / facebook app review rejected due to logos guidelines

    • 192 posts
    February 12, 2019 11:45 AM EST

    Would love some answers to how this can fixed

    Our site has a social engine quick login with the SEAO quick login plugin.

    we had applied for an app review with google and facebook.

    They both got rejected - due to the screen not adhering to the logos guidelines

    They said, all we need to do is put in their trademarked logos on signin/signup and they would approve it.


    Google and Facebook need the generic logos to be replaced by their proper copyrighted logos.

     

    Qtns for SEAO:

     

    #1 why cant you adhere to their requests and put in each companys proper copyrighted logo, as this rejects client's  app reviews.


    #2 Why are you guys using generic logos?

     

    Your help in fixing this would be appreciated not only for us, but other clients as well.

     

    Alll you would need to do is replace each logo with the companys trademarked logos as per their requests.

     

    Thanks ~

     

     

    example of google logo guidelines

    https://developers.google.com/identity/branding-guidelines#top_of_page

     

     


    This post was edited by playmusician at February 12, 2019 11:53 AM EST
    • 187 posts
    February 13, 2019 6:59 AM EST

    Hi Playmusician,

    The above points are already added to our pipeline and our team is working on it. To get your Apps approved for now, I request you to please reach out to our Support Team at support@socialengineaddons.com. They will do the needful for you.

    Best Regards,

    Team SEAO

    • 192 posts
    February 13, 2019 12:12 PM EST

    I have opened tickets about this , and was told its a "custom" job.

    Which I dont believe it is.


    Its adhering to copyrighted stuff. And thats why we have this post here.

    I will reach out again, and hope not to get that "solution:,

    I firmly believe this is not a custom job, but needs adhering to logo trademarks.

    Thanks