Community

Forums » SEPHP Help and Tips

"Today" Quick Stats on admin page not updating

    • 8 posts
    March 10, 2019 12:11 PM EDT

    Hi,

    My site stopped updating Today's stats in the Quick Stats panel on the admin page. The total appears to be incrementalizing, and the live count is working. It's just the current day's stats that aren't.

    I'm putting this out there to see if it has happened to anyone else, or give you a head's-up if it's an issue with the time change (I think it may be because when I changed location in admin panel I got a different, higher set of numbers for Today).

    • 237 posts
    March 10, 2019 4:19 PM EDT

    I can tell you I have no stats for today :( but users online. 


    This post was edited by Miami Shade at March 10, 2019 4:22 PM EDT
    • 8 posts
    March 10, 2019 4:31 PM EDT
    Sorry to hear this. I've asked my hosting company to look into this issue to see if there is either a) a hanging process; or b) some conflict between server time and application time.
    I'll report back if they come up with something.
    Miami Shade said:

    I can tell you I have no stats for today :( but users online. 

     

    • 3533 posts
    March 11, 2019 9:43 AM EDT

    I see that the time change may have caused a hiccup with the task manager as it happened here too. However, the stats are back to normal for this site and my author site. Are your sites back to normal?

    • 237 posts
    March 11, 2019 10:21 AM EDT

    Mine are back with corrected times - all good :)

    • 8 posts
    March 12, 2019 11:32 AM EDT

    Mine are back to normal, as well.

    Do you know which operation in the task manager it was? I tried restarting a couple from the Task Scheduler, but it did not appear to work.