Forums » SEPHP Help and Tips

Store listing not pointing to SocialEngine.com

    • 20 posts
    March 19, 2020 5:53 PM EDT

    What are the steps to reproduce this issue?

    When in the admin panel, clicking on any of the (4) products In Store listing points as an example to https://mysite.com/store/product/timeline-plugin and not https://socialengine.com/store/product/timeline-plugin

    What happens?
    an error page is returned as this page doesn't exist on my site. 

    What were you expecting to happen?
    URL should point to Socialengine.com and not relative to my own site

    Any logs, error output, etc?
    N/A

    What versions of software are you using? 
    Operating System:
    server is on Linux, client is Chrome Windows 10

    SocialEngine PHP Version: 5.0.1 and 4.10.5

    • Moderator
    • 5235 posts
    March 20, 2020 5:05 AM EDT

    https://demo.socialengine.com/admin cannot reproduce this. Please do not test 4.10.5 as bug reports are only for current version. Please be sure you have fully upgraded your 5.0.1 site. 


    This post was edited by Donna at March 20, 2020 5:06 AM EDT
    • Moderator
    • 5235 posts
    March 20, 2020 5:14 AM EDT

    I will test on local just to be sure since our demo is on socialengine.com .

    • Moderator
    • 5235 posts
    March 20, 2020 5:19 AM EDT

    It's working for me. Please double check your site if it was upgraded to 5.0.1 and ensure cache was fully cleared. Enabling/disabling development mode may help. Also, if you didn't overwrite files, or if the upgrade didn't fully work, that can be the issue perhaps. 

    • 20 posts
    March 20, 2020 10:26 AM EDT

    I am using a test site that has been upgraded to 5.0.1. It is running in development mode, especially that I am the only user at this time. I reran the 5.0.1 upgrade as I had an issue (see my other post) to make sure all modules upgraded (all showing "refresh package"). I indicated that the issue was also present in 4.10.5 only to indicate it was not introduced in version 5.0.x.

    Not sure with your comment if this might be related to the .htaccess file. On the production site, the url https://monovie.ca is redirected to https://velovie.ca and use that last domain to access all pages of the site (required for the site licenses, including third party)

    .htaccess.bak contains the following on the production site but not on .htaccess used on the test or production sites

    </IfModule> RewriteCond %{HTTP_HOST} ^monovie\.ca$ [OR] RewriteCond %{HTTP_HOST} ^www\.monovie\.ca$ RewriteCond %{REQUEST_URI} !^/[0-9]+\..+\.cpaneldcv$ RewriteCond %{REQUEST_URI} !^/\.well-known/pki-validation/[A-F0-9]{32}\.txt(?:\ Comodo\ DCV)?$ RewriteRule ^/?$ "http\:\/\/velovie\.ca" [R=301,L]

    I might try a fresh install of 5.0.1 later on, but I am not sure at this point what might be causing this. This is obviously a minor bug, but maybe it has an effect elsewhere on my site.

    Thanks,

     

    • Moderator
    • 5235 posts
    March 20, 2020 1:49 PM EDT

    I suggest using the default .htaccess to test. Is there a reason you haven't just changed the domain in the license in your account rather than do a rewrite like that? you mean the main site? In order to comply with the license, your test site MUST be in a folder named development and either be a subdomain or subfolder of the main domain the license is on. You can change the license domain if you have changed your site domain so that you don't have to redirect if that's what you are doing.