Forums » SEPHP Help and Tips

I lost the administrator's password

    • 25 posts
    March 21, 2020 1:28 AM EDT

     

    Hi

    I lost the password to the manager, how to change the password, and when requesting a password change, the email cannot be sent

    Is there a way to change the password from the database

    • Moderator
    • 5235 posts
    March 21, 2020 4:39 AM EDT

    The best way is to create a new user and set it to admin. Then, log in as that new admin and change the other admin password. Backup your database before doing it though.

     https://www.socialengine.com/support/article/5112065/se-php-manually-reset-an-admin-password I would only try option 1 of that tutorial as I am not sure if option 2 works now.


    This post was edited by Donna at March 21, 2020 4:40 AM EDT
    • 25 posts
    March 21, 2020 7:27 AM EDT

     

     

    thank you
     
    thank you
    • 315 posts
    March 22, 2020 11:13 AM EDT

    Hei Cumds..

    I have lost my admin password 2 times in the past.
    I will pass on this bit of useful info.
    When you get your first admin password ALWAYS create a second super admin with a password.. This way if you lose one, you know you have a second as backup.

    I keep a USB with all my backup passwords and other login details.

    hope you find this helpful tip useful.
    goodluck
    mikel.

    • Moderator
    • 5235 posts
    March 23, 2020 4:54 AM EDT

    Great tip. I also always have a backup admin user on all of my sites. Learned the hard way long ago, like you did.