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Task Scheduler

    • 23 posts
    July 3, 2018 11:25 AM EDT

    I'm having some issues with my task scheduler it does not seems to be running? I reset all the actions and I have not seen them update in a few days?? Should I reboot? How can we fix this?

     

    Peter Gruessing

    www.galify.com

    • 2003 posts
    July 3, 2018 11:29 AM EDT

    Try the different settings to see if it works with different trigger methods, https://support.socialengine.com/php/customer/portal/articles/1662422-admin-panel---settings->-task-scheduler

    Check your logs for the task scheduler and also for your error logs in the log browser.

    Check your server error logs for any possible issues such as something blocking it from running.

    Ensure mod_security is off https://support.socialengine.com/php/customer/portal/articles/1649350-socialengine-requirements

    • 23 posts
    July 3, 2018 12:11 PM EDT

    Also having issues where I am the onl;y one logged in put the chat shows all my friends logged in and availability to chat when they are clearly not logged in?? How does that happen?

     

    Peter Gruessing

    www.galify.com

    • 2003 posts
    July 3, 2018 2:47 PM EDT

    That is all handled with the task manager. If the task manager isn't running, things will do that as it isn't clearing the who is online details. They aren't actually online. It is just the count that is messed up due to the task not running.

  • July 4, 2018 10:14 AM EDT

    Yeah Sometimes it can get caught in a time out. I have this happen to me on a regular basis.

    • 73 posts
    July 10, 2018 10:03 AM EDT

    The task scheduler has MANY problems - starting with the fact that it is not precise at all and that you will not be able to have a task run very frequently no matter what (if you use cUrl method you may be able to get close to once per minute, but even with cUrl precision is not ensured)

    For our project we had to build a task managing system from scratch, as our project involves chatrooms and live action

  • gs
    • 599 posts
    July 10, 2018 12:46 PM EDT
    David said:

    The task scheduler has MANY problems - starting with the fact that it is not precise at all and that you will not be able to have a task run very frequently no matter what (if you use cUrl method you may be able to get close to once per minute, but even with cUrl precision is not ensured)

    For our project we had to build a task managing system from scratch, as our project involves chatrooms and live action

    Are you able to list specifics in a bug report so SE can help or at least validate and put into plans to fix for V5?

    • 73 posts
    July 11, 2018 10:52 AM EDT

    I had exchanged with them quite a few tickets back at the time i was working on that - whether they will make some use of those I don't know

    They did told me though that they were aware of some problems with the tasks system.

    I didn't manage though to isolate the bug

    In total absence of help or documentation, it was in the end cheaper to just build an alternative system

    Donna is a hero and works with great generosity and abnegation - but Social Engine definitely should give more tech support


    This post was edited by David at July 11, 2018 10:53 AM EDT