Classifieds » Engagement » FAQs & Tutorials Plugin

Classifieds » Engagement » FAQs & Tutorials Plugin

FAQs & Tutorials Plugin

Product Specifications

  • Compatible with SEPHP Version 5.6.1
  • Latest Product Version 5.6.1
  • Modifies SE Core No

Features

  • Responsive Yes
  • Compatible with 3rd Party Plugins Yes
  • Included Free Free initial installation, Free Upgrades, 90 days complimentary support (per support terms)

Sales and Support Info

About



Exclusive Offer: from SocialApps.tech: We offer FREE Installation of this plugin, FREE Support for the first 90 days, and FREE Upgrades.





A great tool for knowledge sharing, information aggregation & management.


 


Highlights



  • Categories, Sub-categories, and 3rd level categories allow robust classification of FAQs:

    • Multiple categories can be assigned to an FAQ.

    • Category based browsing.

    • Filtering options for categories in the FAQs search form.

    • Admin can add icons for the various categories for making it user-friendly.



  • Creation of FAQs: Admin can choose which Member Levels should be allowed to create FAQs.

  • Distribution & Availability of FAQs: For each FAQ, the creator can choose privacy based on Networks, Member Levels and Profile Types to which it should be available. This is admin configurable.

  • Multilingual Support: If your site has multiple languages, then the multilingual feature of this plugin will be very useful for you. This will allow the creators to enter each FAQ in the languages supported by your website.

  • Yes / No Voting of for Helpful: For all FAQs, users can choose whether they find them helpful or not. This is admin configurable. If a user chooses "No", he can choose a reason for it.

  • Asking Questions: Users and visitors can ask questions from Site administrators.

    • Admin can see questions asked by users and visitors.

    • Admin can reply to questions asked by users and visitors. Questions by users can be answered via the internal messaging system of SocialEngine. Answers to visitors' questions will be sent via email.

    • Member Level Settings to configure, who can ask questions.

    • Admin can choose to receive email notifications whenever a question is asked.

    • Admin can easily create a new FAQ from a question asked by someone.

    • CAPTCHA to prevent spamming.



  • Keyword tags can be associated with FAQs. A tag cloud widget provides easy filtering of FAQs.

  • FAQs can be published or saved as a draft.

  • Rich Content: FAQ descriptions can have rich content using WYSIWYG editor.

  • Featured FAQs: Featured FAQs have "Featured" labels on their main page, and are highlighted with an attractive featured icon in FAQ listings. There is a dedicated widget for Featured FAQs and various widgets contain setting to show Featured FAQs ordered by popularity.

  • Admin Moderation / Approval for FAQs. From Member Level Settings, admin can also choose for each Member Level if their FAQs should be auto-approved.

  • Rating FAQs: FAQs can be rated based on 5-stars.

  • Weight for FAQs: Admin can assign weights to various FAQs as a reference to their priority. Thus, important FAQs can be placed higher in ordering at various places.

  • Admin can easily import FAQs anytime via CSV Files.

  • Breadcrumb based navigation at many places enables easy navigation and also helps in SEO.

  • Attractive and highly configurable " FAQs Home" page.

  • Social Sharing and in-site sharing: Buttons for quick sharing on favorite social networks.

  • Statistics for Views, Helpful, Likes and Comments on FAQs.


This plugin can be used on your site for endless purposes like FAQ System, Knowledgebase, Tutorials, Help Center, Opinions, Glossary, Que & Ans, Advice Articles, and many more!
It is ideal for information aggregation, information management, and knowledge sharing. This plugin is a great tool for creating collection of articles like documentations and guides, and these articles can be very detailed containing images, video embeds, ratings, comments, votings, belong to multiple categories, etc.
For any business and website, It is important to provide good customer support for clarification of user queries and solving their problems, as it helps users to understand all the features of the website well so that they could make the most out of the website. This plugin enables you to do so.
The high configurability and diverse functionalities of this plugin enable you to use it for other ideas and requirements as well. The Attractive user interface makes content from this plugin easy to explore and interesting for users.


 


ADMIN PANEL



  • Choose where the main link for FAQs should be placed on the site.

  • Choose maximum count of categories that could be assigned to FAQs. Enable / Disable: Keyword tags, Multiple Languages support, Searchability of FAQs from core global search of SocialEngine., WYSIWYG Editor, Notifications to Admin for questions posted by users or visitors.
  • Extensive Member Levels based settings and restrictions for: FAQs Creation, FAQs Viewing, Auto-approval of FAQs, Privacy options available for selection: Member Levels, Profile Types, Networks., Asking Questions, Marking FAQs as helpful, Rating FAQs, Commenting on FAQs, Sharing FAQs, and many more…

  • Create and manage categories, sub-categories, and 3rd level categories. Their sequences can be adjusted by drag-and-drop. Admin can also add/edit icons for them.

  • Create and manage custom fields for FAQs. Custom fields can be made searchable.

  • View, manage and moderate FAQs, with extensive options to edit an FAQ, delete it, etc.

  • Assigning weights to FAQs.

  • Mark FAQs as featured.

  • View Statistics for Views, Helpful, Likes and Comments, etc on FAQs.

  • View and Manage Questions asked by users and visitors: Admin can answer questions. He can also easily create a new FAQ from them.

  • Import FAQs

  • Manage options for users when they mark an FAQ as not helpful.

  • See reports for FAQs marked as not helpful by users.

  • Configuring Widgets.


Why do we need this Plugin?



  • This plugin can be used on your site for endless purposes like FAQ System, Knowledgebase, Tutorials, Help Center, Opinions, Glossary, Q & A, Advice Articles, and many more!

  • It is ideal for information aggregation, information management, and knowledge sharing. This plugin is a great tool for creating a collection of articles like documentations and guides, and these articles can be very detailed containing images, video embeds, ratings, comments, votings, belong to multiple categories, etc.

  • For any business and website, it is very important to provide good customer support. Where on one hand, clarification of user queries and solving their problems is important, it is equally important that users understand all the features of the website well, and are able to make the most out of the website. This plugin enables you to do all of this on your site.

  • The high configurability and diverse functionalities of this plugin enable you to use it for other ideas and requirements as well. An attractive user interface makes content from this plugin easy to explore and interesting for users.



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