Not getting emails when new users register

    • 217 posts
    December 12, 2018 9:35 PM EST

    Admin is not getting a notification email and the new user is not getting a welcome email when that new user registers.  What could be the problem?  Thanks.

    • Moderator
    • 6923 posts
    December 13, 2018 6:14 AM EST

    I suggest checking the knowledgebase before posting as it will save you time. Here is the tutorial for email https://support.socialengine.com/php/customer/en/portal/articles/1643190-basic-email-troubleshooting?b_id=14386