Forums » 3rd Party Product Discussions

• nancers

  

  • 84 posts
   

  March 22, 2019 3:15 PM EDT

  We have just opened our first Forum which is a book study. I thought that members would be able to "like" each others posts, etc. We have the SEAO Likes Plugin and Widgets and I thought I had it turned on. Can someone tell me what I'm doing wrong?TIA

  Nancy

   

  

• nancers

  

  • 84 posts
   

  March 22, 2019 3:18 PM EDT

  Here is what a forum topic looks like...no "like" button to be found. 

   

  

• Donna

  

  • Moderator
  • 3848 posts
   

  March 22, 2019 3:49 PM EDT

  Post moved to third party product discussions

• Donna

  

  • Moderator
  • 3848 posts
   

  March 25, 2019 4:29 AM EDT

  Did you ask SEAO? They can help since it is their plugin. I'm sure they will answer.

• SocialEngineAddOns

  

  • 248 posts
   

  March 26, 2019 12:47 AM EDT

  nancers said:
  

  We have just opened our first Forum which is a book study. I thought that members would be able to "like" each others posts, etc. We have the SEAO Likes Plugin and Widgets and I thought I had it turned on. Can someone tell me what I'm doing wrong?TIA

  Nancy

   

  

  Hi Nancers,

  Please make sure that you have added all the Database Table Items  for Forum Module in the Manage Modules Section of Likes Plugin & Widgets. I have attached a screenshot for your reference. 

  

   

  In case of any queries, please feel free to reach out to us at support@socialengineaddons.com.

  Best Regards,

  Team SocialEngineAddOns

• Elshara Silverheart

  

  • 571 posts
   

  March 29, 2019 5:02 AM EDT

  I'm surprised that's a requirement for that module.

• nancers

  

  • 84 posts
   

  April 21, 2019 11:42 AM EDT

  

  Those are my current settings. I'm logged in as Super Admin, and it looks like items are greyed out...I am not able to change forum_topic to forum_post as you demonstrated in your screenshot.

   

  Any suggestions appreciated
  Nancy

• SocialEngineAddOns

  

  • 248 posts
   

  April 22, 2019 3:58 AM EDT

  Hi Nancy,

  You need to add a new entry for forum module instead of making changes in the old one. Please follow below steps :
  
  a) Go to the Admin Panel of Likes Plugin & Widgets : Manage Modules Section.

  b) Click on Add New Module for Likes.

  c) Select Content Module : "forum" and Database Table Item : "forum_post".

  d) Add Singular and Plural Title and Save Changes.

  Best Regards,

  Team SocialEngineAddOns

  
  This post was edited by SocialEngineAddOns at April 22, 2019 4:01 AM EDT
• nancers

  

  • 84 posts
   

  April 22, 2019 6:15 AM EDT

  I do not have the option to select the content module:  "forum"

  

  Also, it looks like Forum was created during installation, but it's not working as per my screen shot above and this one.

  

• SocialEngineAddOns

  

  • 248 posts
   

  April 22, 2019 8:20 AM EDT

  Hi Nancy,

  Please reach out to our Support Team at support@socialengineaddons.com for this. Our team will check and assist you.

  Best Regards,

  Team SocialEngineAddOns

• nancers

  

  • 84 posts
   

  April 23, 2019 11:23 AM EDT

  I have Emailed you, but it would be nice if the solution was posted here in case someone else runs across the same problem, right?

• Donna

  

  • Moderator
  • 3848 posts
   

  April 24, 2019 5:16 AM EDT

  nancers said:
  

  I have Emailed you, but it would be nice if the solution was posted here in case someone else runs across the same problem, right?

  Big thumbs up to that. 

• SocialEngineAddOns

  

  • 248 posts
   

  April 24, 2019 8:58 AM EDT

  nancers said:
  

  I have Emailed you, but it would be nice if the solution was posted here in case someone else runs across the same problem, right?

   

  Based on the screenshots you have added, we found that you are using SocialEngine's Forum Plugin on your end which lets you only like forum topics and there is no button to like forum posts.

  Here, the forums posts are being shown as listings under a topic and a user can only like the overall topic but not the posts added in that topic.
  
  
  Please refer to the screenshot attached.