Hello
I had SocialEngineAddOns perform my SEPHP upgrade and they report this error: "Zend_Db_Adapter_Mysqli_Exception: MySQL server has gone away"
How do we resolve?
Thanks Gary
Please ask your host to check the database. Normally that's a crash. https://dev.mysql.com/doc/refman/8.0/en/gone-away.html
Hi Donna
Upgrade completed, FastComet host found:
Hello again, Thank you for your patience up to now. After further investigation it occur that the database adapter in the configuration file is no set correct. In order to utilize PHP 7+ versions the MySQL adapter should be pdo_mysql. As soon as I have performed that change I am able to see your website loading properly.
Thanks Gary
Glad you got it sorted out! Thank you for posting your solution too as it will help other clients that might have the same issue.
I was looking at this again and it appears that they are not updating the servers to the requirements. You shouldn't need or be using the pdo_mysql as you should be using MySQLi as our requirements show:
https://www.socialengine.com/support/article/81788966/se-php-socialengine-requirements
They might want to check all of the new requirements.