Forums » 3rd Party Product Discussions

Change admin to an expert user

    • 217 posts
    December 4, 2019 10:13 PM EST

    How do I change admin to an expert user?  Right now admin cannot post on certain pages simply because only experts have access to those pages.  Can I change the admin form a regular to an expert user?

    • Moderator
    • 5270 posts
    December 5, 2019 6:53 AM EST

    I would say to add the admin user to permission on the page rather than change the admin user to an expert but you would read the tutorial for user management:

    https://www.socialengine.com/support/article/5210551/se-php-members

    • 217 posts
    December 6, 2019 10:47 AM EST

    The problem is that a lot of your pages do not allow me to change the viewing permissions.  See Screen Shot 2019-12-06 at 10.44.45 am which is of your landing page.  What can be done about this?

     

    • Moderator
    • 5270 posts
    December 7, 2019 5:10 AM EST

    That page won't allow posting anyway. You would need to see which page it is you want to change. If you have permissions for some users to post on it, then it stands to reason it allows permissions for others.

    • 217 posts
    December 8, 2019 1:18 PM EST

    My landing page does allow posts.  See Screen Shot 2019-12-08 at 12.50.48 pm.

     

    The page I need to give admin access to has the same pop up window as the landing page as shown at Screen Shot 2019-12-08 at 12.50.04 pm.

     

    • Moderator
    • 5270 posts
    December 9, 2019 4:46 AM EST

    That isn't your landing page. The Landing page which you showed in the first screenshot is the guest landing page. The screenshot you show above is the member home page. The expert page you show is a third party plugin. So you'll need to ask the expert as it appears it doesn't have settings there. Perhaps there are settings in the plugin settings.


    This post was edited by Donna at December 9, 2019 4:47 AM EST
  • December 9, 2019 5:43 AM EST

    Hello cmackie,

     

         This work seems to be related to the custom work done on your website. If you need further explanation, please contact our support team at support@socialnetworking.solutions .

     

    Regards

    Team SNS