Video URLs - We could not find a video there

    • 35 posts
    December 27, 2019 7:02 PM EST

    Iv'e been trying to find a post on this but not having any luck.

    I'm trying to use an external source other than Vimeo or YouTube for my videos. But when I paste the URL in I constantly get, "We could not find a video there..."

    What's going on here?



    • Moderator
    • 52 posts
    December 28, 2019 2:24 AM EST

    Andy, can you please share the URL that you are trying to upload? With this incomplete information, we would not be able to check the issue.


    Also, if you would like to report it as a bug, please submit the bug as bug posting rules mentioned here: in the correct forum.



    • Moderator
    • 6759 posts
    December 28, 2019 4:41 AM EST

    Did you also check the iframely tutorial where it has a link to the supported video sites and ensure that the site you are using is on their list? Here's a link

    • 35 posts
    December 28, 2019 1:44 PM EST

    Thanks to both of you for your response. I do appreciate your time and effort.

    A couple of things...

    • I was trying to add using the video page, Post New Video button, not via the activity feed
    • I didn't include any sample URLs as they are of adult content and some forum participants might object or be offended

    I didn't realize videos were associated with iframely, so I checked out that article. Unfortunately it wasn't very helpful for this situation. Within the article there is a sentence, "To see a full list of sites that Iframely offers, please view this page." This is not a list of 1,900 sites that are using iframely. Their labeling is misleading. Instead it's a marketing page. If you click "Check with your URL," it presents a page whereby you can input a URL to see what the iframely card for it will look like. It also generously generates code to embed the card on a website. It's basically a means to convince someone to purchase iframely.

    If iframely is required for adding a video, then I'm afraid the video plugin I bought is inadequate. Do you know of any authorized 3rd part authors that offer a plugin whereby I can use embed codes?

    • Moderator
    • 6759 posts
    December 28, 2019 1:51 PM EST

    I tried a search of the store and got a lot of video results but can't seem to post the link to the search results. Sorry, here's a link to the store ;. Maybe one of those will do what you want.