Forums » 3rd Party Product Discussions

An error occured when adding 3rd Party Package

    • 10 posts
    January 11, 2020 12:35 PM EST

    I just did a fresh install of SE and I'm trying to upload the SEaddon's core module and I kept getting this message

    An error occurred.

    I've set all the necessary directories 777 recursive.  I didn't get this error message when I uploaded the Photos, and Group tar file.

     

     

    • Moderator
    • 4441 posts
    January 12, 2020 5:19 AM EST

    In the tutorial for installing plugins at our Learning Center, it has tips at the bottom. If the files are too large for your server settings (and I don't recommend setting your server settings higher than our requirements as it's not safe to do), then you need to upload the files via ftp to the directory mentioned in that tutorial. https://www.socialengine.com/support/article/5243417/se-php-package-and-plugin-installation

    • 263 posts
    January 13, 2020 1:32 AM EST

    If you still face the issue, please feel free to contact us at support@socialapps.tech and we will be happy to assist you

    • 10 posts
    January 16, 2020 9:08 PM EST
    SocialApps said:

    If you still face the issue, please feel free to contact us at support@socialapps.tech and we will be happy to assist you

    Thank you so much I will be reaching out.