Forums » SEPHP Help and Tips

• Lovea

  

  • 133 posts
   

  January 19, 2020 3:16 AM EST

  Hello,

  We would like to hide an account rather than delete it.

  When we deactivate an account, it still appears on the site via the search engine.

  Do you have a solution ?

  Thank you in advance

• Donna

  

  • Moderator
  • 4670 posts
   

  January 20, 2020 5:39 AM EST

  In the admin, set them to "Approved" > "No" and they won't show. https://www.socialengine.com/support/article/5210639/se-php-member-levels

  That's how we do it here. We created a Banned member level and put them in it and then we put them at that setting. If you have your site set to require approval, that might cause you an issue but you can see what member level people are in before approving them. It's the only solution I could think of to hide them.

• Lovea

  

  • 133 posts
   

  January 21, 2020 12:55 PM EST

  Thanks a lot !

  We will make tests as soon as possible...