Forums » SEPHP Help and Tips

The email or verification code was not valid

    • 5 posts
    January 27, 2020 6:39 PM EST

    We are experiencing this error on new member signups. Has anyone else faced this issue before?

    Thank you,

    NextUp Life Support

    • Moderator
    • 4706 posts
    January 28, 2020 4:31 AM EST

    Did it come late and perhaps expire before they used it? I don't recall how long a code is valid. What version of SEPHP are you using?

    • 5 posts
    January 28, 2020 10:25 AM EST

    We were able to work around the issue with some assistance.

    Thank you,

    NextUp Life Support