Forums » 3rd Party Product Discussions

Problem with PWA Mobile and Iphone (Safari)

    • 136 posts
    May 19, 2020 5:25 AM EDT

    We purchased the PWA Mobile system from the site.
    We have a problem of display on PWA with Iphone (Safari).
    We are using the latest version of Safari.
    No problem on Samsung (Google and mozilla).

    Second problem, on a Samsung (Google and Mozilla), during a member's first visit, an icon appears on your desktop. With Iphone (Safari) this does not work.
    This is a real problem because members can leave the site thinking it is not serious.
    Have you ever had this problem?
    Who should we contact for this correction.
    We do not know who created this module.
    Thank you in advance

    • Moderator
    • 4694 posts
    May 19, 2020 5:43 AM EDT

    I've moved this to third party discussions as PWA is a third party product.

    • Moderator
    • 31 posts
    May 21, 2020 4:13 AM EDT

    Hello Lovea,


         Can you please check the developer of the plugin from the Manage Packages section of your site? If you find our company name, then you can please contact our support team at, so we can check the issue asap.


    Thanks & Regards


    Team SNS

    • 136 posts
    May 22, 2020 5:28 AM EDT

    It's SEA. Thanks for the tip ... I will contact them.