Forums » 3rd Party Product Discussions

Third partys do the opposite of what you ask&pay for

    • 27 posts
    June 19, 2020 2:14 PM EDT

    Anyone who has experinced this that Third partys do the opposite of what you ask&pay for or work on your website and then when they are done they have not even made sure that the work they made actually works ?

    • Moderator
    • 4830 posts
    June 20, 2020 5:55 AM EDT

    This isn't very helpful. Can you please post a more constructive post so people know more? This is a discussion forum, not Twitter and so it's best to provide a topic that people can discuss with you. For example, you could have put more info about what your issue is. You don't have to put the developer's name if you don't want to but more info is helpful. Such as:

    Is this a plugin?

    Is it a customization?

    Is it a customization to a plugin?

     

    • 21 posts
    June 27, 2020 4:52 PM EDT
    S1nd0 said:

    Anyone who has experinced this that Third partys do the opposite of what you ask&pay for or work on your website and then when they are done they have not even made sure that the work they made actually works ?

    I know how you fill, It's been more than 10 days since I report the problem to third party.

    I keep tell my self be patience, but Its hard to ask member to come to my website when they don't comfortable in my website.

     

    • Moderator
    • 4830 posts
    June 28, 2020 10:44 AM EDT

    @Arazindo, have they responded? Is this an item you purchased in the SocialEngine store? Those products require a response within 2 days during work days. 

    • 21 posts
    July 3, 2020 6:07 PM EDT
    Donna said:

    @Arazindo, have they responded? Is this an item you purchased in the SocialEngine store? Those products require a response within 2 days during work days. 

    Hi Donna,

    Sorry for late replay, they are respond in 24 hour. 

    Sometimes they tell me that they already fix but when I try, I got problem, I'm not sure which one they already fix.

     

    • Moderator
    • 4830 posts
    July 4, 2020 4:56 AM EDT

    Arazindo, are you using the most current version of their plugin? I just tested the one you mentiioned to me in email and it's working for me from the SocialEngine store. 

    • 21 posts
    July 8, 2020 1:43 AM EDT

    Yes Donna, I already use lastest version of their plugin.

    Now I have to disable the blog plugin since it's give error and they keep said they already fix it.

    • Moderator
    • 4830 posts
    July 8, 2020 5:16 AM EDT

    I've alerted them to this post so they know of the issue. Hopefully the'll get it addressed.

    • 43 posts
    July 10, 2020 11:40 PM EDT
    I do understand your feelings, this is very frustrating with silly excuses instead of take accountability in their business.
    S1nd0 said:

    Anyone who has experinced this that Third partys do the opposite of what you ask&pay for or work on your website and then when they are done they have not even made sure that the work they made actually works ?

     

  • July 11, 2020 6:34 AM EDT
    Arazindo said:
    S1nd0 said:

    Anyone who has experinced this that Third partys do the opposite of what you ask&pay for or work on your website and then when they are done they have not even made sure that the work they made actually works ?

    I know how you fill, It's been more than 10 days since I report the problem to third party.

    I keep tell my self be patience, but Its hard to ask member to come to my website when they don't comfortable in my website.

     

    Hello Arazindo,

     

    We have resolved the issue and update you over ticket as well.

     

    Regards

    Team SNS.