Forums » 3rd Party Product Discussions

SocialApps tech product upgrades

    • 288 posts
    July 16, 2020 8:15 AM EDT

    Hei guys..

    Just an enquiry...

    I have SocialAppstech products on my site.

    Issue i am having but cant seem to find a cause. It may be a bug with upgrading Socialapps products or with SE site or some settings not correctly set somewhere, but i dont allow anyone to alter site settings or add css or delete anything..
    Its only been doing it for the past 3 upgrades of every upgrade product.

    Issue; Whenever i upgrade said S.A.T products, all of the main menu and mini menus tabs icons disappear leaving the small square image. When i look in the menu settings i find that the (fas fa -blog) for example changes to (fa fa fa fa fas fa-) and same goes for the others.
    So i have to re set them all to recover the icons.

    Just wondering if anyone else has had the same or similar issue..
    I dont want to report a bug or fault if none exists, if it could simply be an incorrect setting.

    Thanks Guys.
    mikel.

    • Moderator
    • 5085 posts
    July 16, 2020 8:18 AM EDT

    I just upgraded two sites today and didn't have that issue but those sites had SNS products. You may need to ask SAT about it. It does seem odd.

    • 288 posts
    July 16, 2020 8:21 AM EDT

    sorry . just noticed this is in wrong place..

    going to repost in correct place..

     

    • Moderator
    • 5085 posts
    July 16, 2020 8:26 AM EDT

    I already moved it.

    • 40 posts
    July 16, 2020 9:55 PM EDT
    I concur.
    • Moderator
    • 5085 posts
    July 20, 2020 12:46 PM EDT

    I believe your other post is caused by this issue from whatever fix they made to your site. After talking with the development team. Shubhra will respond in your other thread.

    • 288 posts
    July 20, 2020 12:54 PM EDT

    Hei Donna...


    Thanks for the update..