Forums » 3rd Party Product Discussions

• knarf

  

  • 33 posts
   

  January 27, 2021 5:52 AM EST

  Hi good afternoon
  when someone registers on my homepage the error code is: c4894a
  Can someone help me

• Donna

  

  • Moderator
  • 5938 posts
   

  January 27, 2021 6:01 AM EST

  Hi, error codes are random letters and numbers that correspond to the same series in your error logs. You'll need to find the actual error by checking your error logs. https://www.socialengine.com/support/article/5112179/se-php-log-browser . You should then be able to see what the issue is.

• knarf

  

  • 33 posts
   

  January 27, 2021 6:16 AM EST

   

  2021-01-27T11:02:29+00:00 CRIT (2): 
  Error Code: b5eb00
  Zend_Db_Adapter_Mysqli_Exception: Table 'w6926_social.engine4_sesemailverification_verifications' doesn't exist in /var/www/vhosts/123kontakt.de/httpdocs/application/libraries/Zend/Db/Adapter/Mysqli.php:204
  Stack trace<br><br><br>

• Donna

  

  • Moderator
  • 5938 posts
   

  January 27, 2021 6:19 AM EST

  That is a third party error with some third party plugin "sesemail verification" so you'll want to contact SocialNetworking.Solutions.

• Donna

  

  • Moderator
  • 5938 posts
   

  January 27, 2021 6:21 AM EST

  But that error code number is not the same one you posted above. That one is "b5eb00" and above you posted "c4894a"

• knarf

  

  • 33 posts
   

  January 27, 2021 6:39 AM EST

   Yes, the number in the post is correct from the test login "c4894a"page and the last number  "b5eb00" in the error log

  You cannot tell me which program it is from SocialNetworking.Solutions

• Donna

  

  • Moderator
  • 5938 posts
   

  January 27, 2021 7:38 AM EST

  I did tell you. I said it is the ses email notification. I cannot say other than that as that is all it shows in your post. If you contact them, they will know.