Forums » 3rd Party Product Discussions

error code is: c4894a

    • 30 posts
    January 27, 2021 5:52 AM EST

    Hi good afternoon
    when someone registers on my homepage the error code is: c4894a
    Can someone help me

    • Moderator
    • 5284 posts
    January 27, 2021 6:01 AM EST

    Hi, error codes are random letters and numbers that correspond to the same series in your error logs. You'll need to find the actual error by checking your error logs. https://www.socialengine.com/support/article/5112179/se-php-log-browser . You should then be able to see what the issue is.

    • 30 posts
    January 27, 2021 6:16 AM EST

     

    2021-01-27T11:02:29+00:00 CRIT (2): 
    Error Code: b5eb00
    Zend_Db_Adapter_Mysqli_Exception: Table 'w6926_social.engine4_sesemailverification_verifications' doesn't exist in /var/www/vhosts/123kontakt.de/httpdocs/application/libraries/Zend/Db/Adapter/Mysqli.php:204
    Stack trace<br><br><br>
    • Moderator
    • 5284 posts
    January 27, 2021 6:19 AM EST

    That is a third party error with some third party plugin "sesemail verification" so you'll want to contact SocialNetworking.Solutions.

    • Moderator
    • 5284 posts
    January 27, 2021 6:21 AM EST

    But that error code number is not the same one you posted above. That one is "b5eb00" and above you posted "c4894a"

    • 30 posts
    January 27, 2021 6:39 AM EST

     Yes, the number in the post is correct from the test login "c4894a"page and the last number  "b5eb00" in the error log

    You cannot tell me which program it is from SocialNetworking.Solutions

    • Moderator
    • 5284 posts
    January 27, 2021 7:38 AM EST

    I did tell you. I said it is the ses email notification. I cannot say other than that as that is all it shows in your post. If you contact them, they will know.