Forums » SEPHP Help and Tips

YouTube channel profile question

    • 38 posts
    February 22, 2021 6:06 PM EST

    Hi Donna and anyone else that would like to chime in. When a member puts their url in on YouTube, upon sign up and then completes registration, if you go to their profile and click on their YouTube link you get the following image. Any advice? Web site works and so does Facebook. But no go on YouTube.

     

     

    • 38 posts
    February 22, 2021 6:14 PM EST

    What I do see is when clicking on their profile and then clicking their YouTube link it does this..

    https://www.youtube.com/channel/https:/www.youtube.com/c/johndoe

    • Moderator
    • 64 posts
    February 22, 2021 11:49 PM EST

    Hi Tirstan,

    I just tried to do a signup and entered YouTube Channel link in YouTube field (YouTube Channel Specific Profile Field). After the signup, I checked-in the info section, the YouTube Channel link displayed fine and upon clicking it I was redirected to the channel in new tab. 



    Please let me know which type of profile field you are exactly using. 

    Thanks!

    • 38 posts
    February 23, 2021 12:52 AM EST

    It's on the YouTube channel and we have it marked as YouTube channel and not YouTube user.

    • Moderator
    • 64 posts
    February 23, 2021 2:01 AM EST
    Tristan said:

    It's on the YouTube channel and we have it marked as YouTube channel and not YouTube user.

    I'm sorry, but I didn't get you here. Request you to please elaborate a bit more so that I may provide you with required assistance. 

    Thanks!

    • Moderator
    • 5976 posts
    February 23, 2021 5:02 AM EST

    I'll check this. It is for the profile question?

    • Moderator
    • 5976 posts
    February 23, 2021 5:07 AM EST

    I've moved this to bug reports as the url changed at YouTube.

    • Moderator
    • 5976 posts
    February 23, 2021 5:37 AM EST

    This isn't bugged. They did change but channels still work. You have to make sure you are at a youtube channel and not a youtube user. For example, this is a youtube user, https://www.youtube.com/user/socialenginetv even though it used to be a channel. 

    This is a youtube channel https://www.youtube.com/channel/UC_ZZuV74DDakAKQujS-Xq7w and you would only put the last part of that in the field UC_ZZuV74DDakAKQujS-Xq7w

    That is a family safe channel lol. It's my daughter.


    This post was edited by Donna at February 23, 2021 5:38 AM EST
    • Moderator
    • 5976 posts
    February 23, 2021 5:39 AM EST

    The difference above is the URL. Even though Youtube puts things in a channel category, if they do not have the /channel in the url, it is a user and should be put in the user field.