Password Reset Link Not Working

    • 283 posts
    March 5, 2021 8:41 AM EST

    The password reset link is not working on my site. Member gets a link the redirects to the home page.

    • Moderator
    • 6558 posts
    March 5, 2021 9:37 AM EST

    That is odd. Have you checked in your admin email templates to see how it is set up? Sometimes it can be a simple thing in the email template such as a hard coded link or perhaps it is http instead of https for the url. It is also good if you have a test account to try the reset and see what the link looks like when received. That might point you to the issue.

    • 283 posts
    March 5, 2021 10:38 AM EST

    I asked the user to try again and it worked.