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Profile Not Loading

  • Gabriel
    • 5 posts
    March 12, 2021 12:59 PM EST

    Hello. I'm new to the forum and using SocialEngine platform.

    I do not know what is happening, but the profile URL is not loading. Nothing happens.

    It should redirect to /profile/myusername 

    I see no errors in the inspector using Chrome when I click the profile.

    I do notice that after clicking on my profile icon to go to the profile page that our site goes from secure https to a https warning "!" saying it is not fully secure, but nothing happens after that. It just spins and spins. I've waited several minutes and nothing.

    Anyone have this happen before? 

    Hope someone has a solution.

    Thank you.

  • Donna
    • Moderator
    • 6886 posts
    March 13, 2021 4:20 AM EST

    What version of SEPHP are you using?

    What shows up if you enable development mode and try to go to the profile? (make sure to disable development mode after testing)

    Have you checked in different browsers?


    This post was edited by Donna at March 13, 2021 4:21 AM EST
  • Gabriel
    • 5 posts
    March 13, 2021 1:36 PM EST

    Thank you for the suggestions. I found it was a caused by a 3rd party photo plugin. The development team is working on a fix for it now.