Hello,
On the new administration interface:
https://sehosted.socialengine.com/
It seems impossible to change the domain name assigned to a license.
Sometimes when an activity is not working, we change the server site and domain. Should we continue to do so on the new interface? Are these 2 interfaces complementary?
Thanks in advance
Please log in at the new dashboard to request a domain change. We do allow it but we need to ask a few questions such as, is the old domain inactive, etc.
Yes I understand, it's normal to check.
So you have to create a ticket to request the change of domain?
That's right ?
Thank you in advance.
Yes please. You don't need paid support to open a ticket like this as long as you open it in the new dashboard.Please note we don't work weekends so it would be answered during the week.
Ok thanks for these informations.
Have a good day !