Hi

After installing and activating SocialApps.Tech Store Plugin with my license key, the SocialEngine site shows only a blank page.

Please let us know how to resolve it.

Regards

Hi PNKavosh, 

Greetings for the day!!

I am really sorry  for the inconvenience. I would request you to please share  your website details so that I may get this checked with my team.

Looking forward to hear from you. 

Best Regards, 

Surbhi 

Hi PNKavosh, 

Greetings for the day!!

Please submit a ticket for us so that we can investigate and take the necessary action.

Please also let me know if you have any questions or doubts.

Best Regards, 

Surbhi 

Hi
After you fixed some issues regarding the store plugin, it still has different bugs in it and different pages throw the technical error.

I will inform you in the ticket.

Hi PNKavosh, 

Sure!!  Let's connect via support Thread 

You are getting me disappointed in delaying responses in both support and fixing the bugs in the store plugin! 

Hi PNKavosh, 

Greetings for the day!!

I am getting all the issues resolved on priority and getting the resolved ASAP. 

Best Regards, 

Surbhi 

After a month of opening this topic, Not only SocialApps still couldn't fix our issues with Store plugin but also your website socialapps.tech is down now and we can't even check our tickets!

Issues we are facing now:
*User can't proceed to payment method in checkout yet.
*Store Settings in Admin panel still shows the default setting, not the new ones that has been set.
*Disabling Google Map in Store creation in location field.

Fix these issues as soon as possible as our business is in trouble because of your non-responsiblity about your customer.

I Can confirm that socialapps.tech demo site is not working properly now since a few days, as well as their calendar demo.

 

Hi PNKavosh,

Wishing you and your Loved ones a very Happy and prosperous New Year!!

Client satisfaction is our utmost priority and we really work hard to make sure to meet the client expectations

After a month of opening this topic, Not only SocialApps still couldn't fix our issues.......................
>> We were always in contact with you via our Support ticket and emails. Also, number of times while working on the issue the site was not accessible to you due to Server problem. Due to which there was a delay in getting the issues fixed on the site.

In case if you still have any problem please feel free to reach out me 

Best Regards,

Tanya 

This post was edited by SocialAppsTech at January 10, 2023 5:38 AM EST

scandi said:

I Can confirm that socialapps.tech demo site is not working properly now since a few days, as well as their calendar demo.

Hi Scandi,

The Demos are working fine now.

Best Regards,

Tanya

You should fix your demo site as well, it is not working properly anymore, and your calendar demo site is not working at all.

 

 

 

This is how it looks on your main demo site today/ both in chrome and firefox.

 

 

And calendar you dont have in main demo but in mobile demo- not working as well as per above. You cant sign up.

 

IT has been like this for 3 weeks at least. Thank you!

 

scandi said: You should fix your demo site as well, it is not working properly anymore, and your calendar demo site is not working at all.

Hi Scandi, Hope you are doing well!! You should fix your demo site as well, it is not working properly anymore, and your calendar demo site is not working at all. >> Please share the URL you are refereeing to as per my knowledge we do not have any such demo. Also, the Signup is working fine. I did a recent signup on Mobile demo and it is working. Best Regards, Surbhi 

This post was edited by Donna at January 27, 2023 9:53 AM EST

Now it seems to work fine.

 

https://mobiledemo.socialengineaddons.com/calendars

 

Br

What the hell ????

After all these time and weeks I have given you time
You haven't yet resolved the problems like Search Text BOX AJAX  & Profile Field Product for date.

Your behavior is driving us insane.

Fix the problems are asap.

I got sick and tired of ticketing!!!!

Donna said:

@SocialApps.Tech is there a status on the fixes?


Hi Donna,

Hope you are doing well!!

All the previously reported issues have been resolved now we are working on the more issues which have been reported.

We are also communicating with PNKavosh through Ticket & Skype.

Best Regards,

Tanya