SocialApps.Tech Store Plugin

    • 5 posts
    November 17, 2022 6:17 AM EST

    Hi

    After installing and activating SocialApps.Tech Store Plugin with my license key, the SocialEngine site shows only a blank page.

    Please let us know how to resolve it.

    Regards

    • 343 posts
    November 17, 2022 8:18 AM EST

    Hi PNKavosh, 

    Greetings for the day!!

    I am really sorry  for the inconvenience. I would request you to please share  your website details so that I may get this checked with my team.

    Looking forward to hear from you. 

    Best Regards, 

    Surbhi 

    • Moderator
    • 6551 posts
    November 17, 2022 8:45 AM EST
    SocialAppsTech said:

    Hi PNKavosh, 

    Greetings for the day!!

    I am really sorry  for the inconvenience. I would request you to please share  your website details so that I may get this checked with my team.

    Looking forward to hear from you. 

    Best Regards, 

    Surbhi 

    Never share website details in the open community. For security, you should open a ticket at SocialApps.Tech and then post the ticket number (not a link) so that Surbhi can then check that ticket.

    • 343 posts
    November 18, 2022 5:28 AM EST

    Hi PNKavosh, 

    Greetings for the day!!

    Please submit a ticket for us so that we can investigate and take the necessary action.

    Please also let me know if you have any questions or doubts.

    Best Regards, 

    Surbhi 

    • 5 posts
    November 19, 2022 11:16 AM EST

    Hi
    After you fixed some issues regarding the store plugin, it still has different bugs in it and different pages throw the technical error.

    I will inform you in the ticket.

    • 343 posts
    November 21, 2022 2:33 AM EST

    Hi PNKavosh, 

    Sure!!  Let's connect via support Thread 



    • 5 posts
    December 12, 2022 2:52 AM EST

    You are getting me disappointed in delaying responses in both support and fixing the bugs in the store plugin! 

    • 343 posts
    December 12, 2022 9:34 AM EST

    Hi PNKavosh, 

    Greetings for the day!!

    I am getting all the issues resolved on priority and getting the resolved ASAP. 

    Best Regards, 

    Surbhi 

    • 5 posts
    December 25, 2022 4:13 AM EST

    After a month of opening this topic, Not only SocialApps still couldn't fix our issues with Store plugin but also your website socialapps.tech is down now and we can't even check our tickets!

    Issues we are facing now:
    *User can't proceed to payment method in checkout yet.
    *Store Settings in Admin panel still shows the default setting, not the new ones that has been set.
    *Disabling Google Map in Store creation in location field.

    Fix these issues as soon as possible as our business is in trouble because of your non-responsiblity about your customer.

    • 26 posts
    December 27, 2022 6:15 PM EST

    I Can confirm that socialapps.tech demo site is not working properly now since a few days, as well as their calendar demo.

     

    • 343 posts
    January 10, 2023 5:36 AM EST

    Hi PNKavosh,

    Wishing you and your Loved ones a very Happy and prosperous New Year!!

    Client satisfaction is our utmost priority and we really work hard to make sure to meet the client expectations

    After a month of opening this topic, Not only SocialApps still couldn't fix our issues.......................
    >> We were always in contact with you via our Support ticket and emails. Also, number of times while working on the issue the site was not accessible to you due to Server problem. Due to which there was a delay in getting the issues fixed on the site.

    In case if you still have any problem please feel free to reach out me 

    Best Regards,

    Tanya 


    This post was edited by SocialAppsTech at January 10, 2023 5:38 AM EST
    • 343 posts
    January 10, 2023 5:51 AM EST
    scandi said:

    I Can confirm that socialapps.tech demo site is not working properly now since a few days, as well as their calendar demo.

    Hi Scandi,

    The Demos are working fine now.

    Best Regards,

    Tanya





    • 26 posts
    January 10, 2023 5:52 AM EST

    You should fix your demo site as well, it is not working properly anymore, and your calendar demo site is not working at all.

     

     

    • 26 posts
    January 10, 2023 5:56 AM EST

     

    This is how it looks on your main demo site today/ both in chrome and firefox.

     

     

    And calendar you dont have in main demo but in mobile demo- not working as well as per above. You cant sign up.

     

    IT has been like this for 3 weeks at least. Thank you!

     

    • 343 posts
    January 27, 2023 4:45 AM EST

    scandi said: You should fix your demo site as well, it is not working properly anymore, and your calendar demo site is not working at all.

    Hi Scandi, Hope you are doing well!! You should fix your demo site as well, it is not working properly anymore, and your calendar demo site is not working at all. >> Please share the URL you are refereeing to as per my knowledge we do not have any such demo. Also, the Signup is working fine. I did a recent signup on Mobile demo and it is working. Best Regards, Surbhi 


    This post was edited by Donna at January 27, 2023 9:53 AM EST
    • 26 posts
    January 28, 2023 6:55 PM EST

    Now it seems to work fine.

     

    https://mobiledemo.socialengineaddons.com/calendars

     

    Br