I have 6.2.2 installed with the Video Plugin. 

My users have no problem uploading small videos, they work just fine.

But I am trying to upload a larger video, which is around 500MB in size.

The upload starts but after some time, it errors out with the white error page.

If I Look in the logs this is the error:

2022-12-02T18:24:49+00:00 ERR (3): Error Code: a20cd9
Error: Call to a member function setFromArray() on null in /home/domain/domain.com/application/modules/Video/controllers/IndexController.php:280
Stack trace:
#0 /home/domain/domain.com/application/libraries/Zend/Controller/Action.php(516): Video_IndexController->createAction()
#1 /home/domain/domain.com/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('createAction')
#2 /home/domain/domain.com/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#3 /home/domain/domain.com/application/modules/Core/Bootstrap.php(87): Zend_Controller_Front->dispatch()
#4 /home/domain/domain.com/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
#5 /home/domain/domain.com/application/index.php(236): Engine_Application->run()
#6 /home/domain/domain.com/boot.php(47): include('/home/domain/s...')
#7 /home/domain/domain.com/index.php(24): Engine_Boot->boot()
#8 {main}

 

In my php info (which is PHP 8.0) I have max upload size set to 1000M

upload_max_filesize 1000M
max_input_time -1

Anyone have any idea what could be causing the file to not upload properly?

Thank you!

 

 

Sadly, I have that changed to 1000M also. Here is a section of my php info

log_errors	On	
log_errors_max_len	1024	
mail.add_x_header	On	
mail.force_extra_parameters	no value	
mail.log	no value	
max_execution_time	120	
max_file_uploads	20	
max_input_nesting_level	64	
max_input_time	-1	
max_input_vars	1000	
memory_limit	3000M	
open_basedir	no value	
output_buffering	0	
output_encoding	no value	
output_handler	no value	
post_max_size	1000M	
precision	14	

I have been expereincing similar random errors. I think there is a problem with 6.x video processing and compatibility with PHP 8.0. I believe an "@" needs to be added before one of the arrays used in index.php to make it compatible with PHP8. I will file a proper bug report when I have more information.

LexFrost, if you're reading this, does you /temporary/video/ folder contain a lot of xxx_vconverted.mp4 files? Or any? (It should have 0 once they are uploaded). If so, you are experiencing the same problem I am and it's not the processing of the videos, but SocialEngine not picking up when they are processed because it is bugging out due to not being compatible with PHP8, if my theory is correct.

@LexFrost, also, in your Admin Panel > Settings > Task Scheduler > Job Queue, are there any messages next to the videos that fail to process? For me, I get the error "2 Undefined array key "m" /application/index.php 182".

 

Further to the post I just made, there are '@' in front of $GET, but I think there is something else that needs to be done to make it compatible with PHP8.

@Donna I am still working on it at present. I will probably file a more detailed bug report in the next six - 48hours with further info. (I want the original users who uploaded their videos to re-upload them before I confirm my solution works).

 

The bug may also be the reason that temporary files are not being deleted when they should be, as it seems that any job run through the task scheduler that takes more than one cycle to complete is being shown an error and not being processed since moving to PHP8.

I have just checked, and the video files on my server range from 1.6MB to 178MB after conversion, I do not know what size they were when the users uploaded them. I think the key issue is do they take longer than one Task Scheduler cycle to process, and if so, they do not process.

Donna said: I see the same error in the task manager for a small video. I am going to bug this but will also update any bug report with anything extra you may add. OK. Some videos do work though, which is what makes this harder. For Donna only, DO NOT USE THIS CODE IF YOU ARE NOT DONNA: Edit /application/index.php, around lines 180-190, replace the //subapps code with this:

// Sub apps
if (!defined('_ENGINE_R_MAIN') && !defined('_ENGINE_R_INIT')) {
if (isset($_GET['m'])){
    if (@$_GET['m'] == 'css') {
        define('_ENGINE_R_MAIN', 'css.php');
        define('_ENGINE_R_INIT', false);
    } elseif (@$_GET['m'] == 'lite') {
        define('_ENGINE_R_MAIN', 'lite.php');
        define('_ENGINE_R_INIT', true);
}
    }
else {
        define('_ENGINE_R_MAIN', false);
        define('_ENGINE_R_INIT', true);
    }
}

 With regards to 'Am I seeing the same error as in the first post', I have now checked the logs and it is NOT the same error.

 

I last experienced that error in December, so it looks like 6.3 sorted that error out.

@Donna I will. I only added to this discussion as I saw 'array' and thought it would be connected to my issue. A bug report will be forthcoming when I have more information from the original users.