Hi
SocialApps have been delaying for so long to tell us where exactly is the problem in the advanced payment gateway plugin where we can't integrate a gateway so that the user would be redirected to the payment gateway URL after placing the order in the checkout phase!!!
Have they responded to your tickets? Did you show them this thread?
I think they may have started repairing their plugins on their demo site.
So I am waiting for now.
It is too much time to fix their plugin!
Can you please tell them to take care of the issue, Donna?
I've sent a message to the person who used to be in charge there to see who the contact is now and will discuss this with them.
Thanks I appreciate it
Hesam
It's amazing, they haven't fixed their own plugin which was supposed to work on their own demo site.
No news from SocialApps ?!!
Hi Donna
I am not getting any response towards their upgrade of their plugins to SE v6.4 !!!
They have broken their promises that they would upgrade their plugins by first week of July, please inform of their negligence, otherwise I will sue them.
Hi Hesam,
Greetings for the day!!
Please accept my heartfelt apologies for any inconvenience this may have caused you. Our team is fully committed to getting it done as quickly as possible.
For the latest updates, please visit:
https://socialapps.tech/content/important-announcement-for-upgrade
Thank you for your patience and understanding. Your support means a lot to us.
Best Regards,
Tanya
I fixed your link as it wasn't working. Please be sure to put a space between the period and the link. Also, when making links, it might be best to click the link button and turn it into a link with it opening in a new tab.
Thank you for responding to this thread.