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SocialApps Advanced Payment Gateway Plugin

  • PNKavosh
    • 52 posts
    April 10, 2023 5:09 AM EDT

    Hi

    SocialApps have been delaying for so long to tell us where exactly is the problem in the advanced payment gateway plugin where we can't integrate a gateway so that the user would be redirected to the payment gateway URL after placing the order in the checkout phase!!! 


  • socialenginestaff
    • Moderator
    • 6922 posts
    April 17, 2023 5:51 AM EDT

    Have they responded to your tickets? Did you show them this thread?

  • PNKavosh
    • 52 posts
    April 19, 2023 2:04 AM EDT

    I think they may have started repairing their plugins on their demo site.

    So I am waiting for now.

  • PNKavosh
    • 52 posts
    May 13, 2023 2:05 AM EDT

    It is too much time to fix their plugin!
    Can you please tell them to take care of the issue, Donna?

  • socialenginestaff
    • Moderator
    • 6922 posts
    May 15, 2023 5:36 AM EDT

    I've sent a message to the person who used to be in charge there to see who the contact is now and will discuss this with them.

  • PNKavosh
    • 52 posts
    May 17, 2023 2:03 AM EDT

    Thanks I appreciate it

    Hesam

     

  • PNKavosh
    • 52 posts
    May 20, 2023 2:27 AM EDT

    It's amazing, they haven't fixed their own plugin which was supposed to work on their own demo site.

    No news from SocialApps ?!!

  • PNKavosh
    • 52 posts
    July 30, 2023 6:59 AM EDT

    Hi Donna

    I am not getting any response towards their upgrade of their plugins to SE v6.4 !!!

    They have broken their promises that they would upgrade their plugins by first week of July, please inform of their negligence, otherwise I will sue them.

  • SocialEngineAddOns
    • 348 posts
    July 31, 2023 5:04 AM EDT

    Hi Hesam, 

    Greetings for the day!!

    Please accept my heartfelt apologies for any inconvenience this may have caused you. Our team is fully committed to getting it done as quickly as possible.

    For the latest updates, please visit:

    https://socialapps.tech/content/important-announcement-for-upgrade

    Thank you for your patience and understanding. Your support means a lot to us.


    Best Regards, 

    Tanya 

     


    This post was edited by socialenginestaff at July 31, 2023 5:55 AM EDT
  • socialenginestaff
    • Moderator
    • 6922 posts
    July 31, 2023 5:56 AM EDT

    I fixed your link as it wasn't working. Please be sure to put a space between the period and the link. Also, when making links, it might be best to click the link button and turn it into a link with it opening in a new tab.Thank you for responding to this thread.

  • PNKavosh
    • 52 posts
    October 30, 2023 6:45 AM EDT

    Can you believe it Donna,  they still haven't been able to repair their own plugin ?!!

  • Shubhra
    • Moderator
    • 75 posts
    November 4, 2023 2:37 AM EDT
    PNKavosh said:

    Can you believe it Donna, they still haven't been able to repair their own plugin ?!!


    As per the last update from them on their site's blog post, I can see they have upgraded all their plugins to SE 6.4 . But, still if anything is yet not working for you, I will request you to kindly once again get in touch or post in their expert group here: https://community.socialengine.com/group/7/socialapps-tech , so that they get a notification and email about the same.



    It will also be better if you can provide more details of the issue, so that I or anyone else in the community can guide you accordingly.



    Regards

    Shubhra A