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menu items not showing on admin panel

  • CorporationdesRoseaux
    • 67 posts
    April 17, 2023 10:18 AM EDT

    When accessing the admin panel, I have an issue where some of the menu items are not showing up probably because of the colors they are using. It is worst when using the horizontal menu.

    I was going crazy because I couldn't find where to edit the theme color as the them was not showing (white on white?). 

    What is the solution to this?

     

    Thanks,

    Benoit

  • socialenginestaff
    • Moderator
    • 6923 posts
    April 19, 2023 8:05 AM EDT

    What version of SEPHP? What theme? Did you make changes to the theme? Is it a third party theme?

  • CorporationdesRoseaux
    • 67 posts
    April 19, 2023 8:32 AM EDT

    Hi Donna,

    The SEPHP version is 6.3.0. I am using Elpis theme and not a third party theme. I basically changed the colors of Elpis.

    Where is the admin panle getting his colors definition? as they are very different from my site?

    Thanks,

    Benoit

  • socialenginestaff
    • Moderator
    • 6923 posts
    April 19, 2023 8:34 AM EDT

    Our demo uses the default Elpis too. https://demo.socialengine.com/admin are you seeing the same thing there? If so, what OS and browser?

  • CorporationdesRoseaux
    • 67 posts
    April 19, 2023 8:52 AM EDT

    I am using Windows 11 with Chrome as my browser Version 112.0.5615.86.

    I am getting the same thing using MS Edge.

    Thanks,

  • socialenginestaff
    • Moderator
    • 6923 posts
    April 19, 2023 8:54 AM EDT

    Are you seeing the same issue on our demo?

  • CorporationdesRoseaux
    • 67 posts
    April 19, 2023 9:08 AM EDT

    No, your demo is working as expected. 

    Some of the colors used on /admin are probably finding their definition in the custom theme for my site. 

    I just tried switching to a Elpis standard color (blue light or dark background) theme while in development mode. My site colors changed but I was getting the same issue on /admin.

  • socialenginestaff
    • Moderator
    • 6923 posts
    April 20, 2023 5:31 AM EDT

    I've seen something like that a few times only with development mode. If you disable development mode, does it work?

  • CorporationdesRoseaux
    • 67 posts
    April 20, 2023 7:19 AM EDT

    It is showing in production and development mode. It is worst when using the horizontal menu.

    I am not an expert, but could some of the properties of the menu could be view in development mode (F12 on a PC)?

  • socialenginestaff
    • Moderator
    • 6923 posts
    April 20, 2023 8:14 AM EDT

    Are you sure the server meets the requirements? Perhaps open_basedir is enabled? Or, perhaps you use cloudflare? Something sounds like it is not loading CSS fully for admin perhaps? Folder permissions? Try using Inspect in your browser and clicking the Network tab and then click disable caching and then load the page, then unclick disable caching. See if that helps any.

  • CorporationdesRoseaux
    • 67 posts
    April 24, 2023 8:21 AM EDT

     

    Hi Donna,

    I checked all of the above and everything was ok, the caching didn't resolve the issue, except I was getting:
    "Failed to load resource: the server responded with a status of 404 ()" for the file news.png

    This file was not dispalying anything when trying to open it. Same after replacing it with another file and renaming it.

    I decided to try upgrading/refreshing version 6.3.0 on my test site and it resolved the issue.

    It found a modified file

    So like you mentionned, it was a CSS issue.

    Thanks for your help,

    Benoit