Forums » SEPHP Help and Tips

Many error messages

    • 93 posts
    July 10, 2017 2:43 AM EDT

    Hello,

     

    I often receive error messages by using the Social Engine application, it is written something like that:

     

    We're sorry! We are currently experiencing some technical issues. Please try again later. Error code: 8c7b93

     

    I don't know if there is something wrong on my hosting, on the social engine application, or maybe both. Can you give me more explanations about that ?

     

    Regards, Jeremy

    • Moderator
    • 5871 posts
    July 10, 2017 5:01 AM EDT

    Hi Jeremy,

    Each error code is made up of random numbers and letters. You need to go view your error logs and find that error number to see what the actual error is. We can't assist until you post the actual error. You can view it in your site files on the server in the temporary/log/main.log file or in your admin panel in the
    This post was edited by Donna at July 10, 2017 5:01 AM EDT

    • 626 posts
    July 10, 2017 9:01 AM EDT
    Yungsun said:

    Hello,

     

    I often receive error messages by using the Social Engine application, it is written something like that:

     

    We're sorry! We are currently experiencing some technical issues. Please try again later. Error code: 8c7b93

     

    I don't know if there is something wrong on my hosting, on the social engine application, or maybe both. Can you give me more explanations about that ?

     

    Regards, Jeremy

     

    Yungsun, Welcome to the community.

    I have some information to share with you, and anyone else experiencing this issue. Here's what you, specifically need to know.

    1. It's not going to go away on its own.

    2. It's not a web hosting issue.

    3. It's totally fixable.

    Here's what anyone else can take away from it.

    1. Based on my experience, this error is usually caused by a temporary template loading issue. If a theme can't load properly, or something requiring a fix related to the social engine script itself isn't working as expected, this is usually why this error appears. It's dependent on a dependency of social engine loading properly.

    2. People who face this error, which does go for the both of us, usually find updating core files helps resolve it. Go to package manager and install upgraded files and see if the problem fixes itself.

    3. Clear your site cache. Go to settings, cache to do this.

    4. Refresh social engine default files manually. Use FTP to do so. Just download a fresh copy of social engine from the client area then unzip it and be sure to replace all existing files. Go to control panel once done and set the theme to something different. Disable all plugins, then manually reenable them one at a time to rule out a plugin file causing the issue. Once done, reactivate the theme you were just using and see if the issue updated itself. Clear site cache again. You may wish to enter developer mode while doing this, as doing so is required to see where the error originates anyways. To achieve this, set it in the main dashboard page of the site.

    This is not a definite list, however if you wish to know the difference between that which is caught by social engine as an error in having trouble displaying a particular page, and that which is a server error, here are some tips to look for.

    1. Social Engine won't load the site if a web hosting error or server error happens. You'll see either a problem connecting to the database, or a problem loading a core dependency with a white page with just text on it if so.

    2. Server errors are global. Meaning they effect every single page on your site. For all users.

    3. The sorry we're having trouble displaying this page error, isn't always global. So if you can load one page but not another, this can usually be solved by just clearing your site cache.

    4. To fix server loading errors, you may need your web host to review the list of requirements for social engine. Or, to manually make changes to your server if you are running in a managed environment. Otherwise, the error logs are your key to finding and troubleshooting the problem to fix it.

    A note on error logs to be aware of.

    Every error log shows the most recent information, last. Social engine error logs are always found in the main directory where social engine is installed.

    If none of this helps, take a back up of what works and try a fresh installation, moving your existing installation to a new server, or both. Some server configurations cannot handle social engine very well, depending on what is running in tandem with the web environment you are using.

    • 93 posts
    July 12, 2017 7:30 AM EDT

    Hello,

     

    Thank you for your answers, I think this problem is complicated, and can be related to many reasons. Please forgive me if I don't understand correctly some details because I am french, tell me if I'm wrong:

    - There are issues with my site cache

    - My server is not enough strong to support Social Engine application, if I had a better hosting, could it be a solution to have a bigger site cache?

    - I have to correct errors in some files

     

    I can post error messages, but there are a lot, here is just a little part:

     

    2017-07-07T16:55:17+00:00 NOTICE (5): [8] Undefined variable: matched (/home/aperozco/public_html/application/modules/Core/View/Helper/HeadScript.php) [206]
    Error Code: d3c98a
    Stack trace:
    #0 /home/aperozco/public_html/application/modules/Core/layouts/scripts/default.tpl(180): Core_View_Helper_HeadScript->toString()
    #1 /home/aperozco/public_html/application/libraries/Zend/View.php(108): include('/home/aperozco/public_html/appli...')
    #2 /home/aperozco/public_html/application/libraries/Zend/View/Abstract.php(890): Zend_View->_run('/home/aperozco/public_html/appli...')
    #3 /home/aperozco/public_html/application/libraries/Zend/Layout.php(796): Zend_View_Abstract->render('default.tpl')
    #4 /home/aperozco/public_html/application/libraries/Zend/Layout/Controller/Plugin/Layout.php(143): Zend_Layout->render()
    #5 /home/aperozco/public_html/application/libraries/Zend/Controller/Plugin/Broker.php(333): Zend_Layout_Controller_Plugin_Layout->postDispatch(Zend_Controller_Request_Http)
    #6 /home/aperozco/public_html/application/libraries/Zend/Controller/Front.php(965): Zend_Controller_Plugin_Broker->postDispatch(Zend_Controller_Request_Http)
    #7 /home/aperozco/public_html/application/modules/Core/Bootstrap.php(83): Zend_Controller_Front->dispatch()
    #8 /home/aperozco/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #9 /home/aperozco/public_html/application/index.php(214): Engine_Application->run()
    #10 /home/aperozco/public_html/index.php(24): include('/home/aperozco/public_html/appli...')
    #11 {main}

    2017-07-07T16:55:17+00:00 NOTICE (5): [8] Undefined variable: matched (/home/aperozco/public_html/application/modules/Core/View/Helper/HeadScript.php) [206]
    Error Code: c2cff9
    Stack trace:
    #0 /home/aperozco/public_html/application/modules/Core/layouts/scripts/default.tpl(180): Core_View_Helper_HeadScript->toString()
    #1 /home/aperozco/public_html/application/libraries/Zend/View.php(108): include('/home/aperozco/public_html/appli...')
    #2 /home/aperozco/public_html/application/libraries/Zend/View/Abstract.php(890): Zend_View->_run('/home/aperozco/public_html/appli...')
    #3 /home/aperozco/public_html/application/libraries/Zend/Layout.php(796): Zend_View_Abstract->render('default.tpl')
    #4 /home/aperozco/public_html/application/libraries/Zend/Layout/Controller/Plugin/Layout.php(143): Zend_Layout->render()
    #5 /home/aperozco/public_html/application/libraries/Zend/Controller/Plugin/Broker.php(333): Zend_Layout_Controller_Plugin_Layout->postDispatch(Zend_Controller_Request_Http)
    #6 /home/aperozco/public_html/application/libraries/Zend/Controller/Front.php(965): Zend_Controller_Plugin_Broker->postDispatch(Zend_Controller_Request_Http)
    #7 /home/aperozco/public_html/application/modules/Core/Bootstrap.php(83): Zend_Controller_Front->dispatch()
    #8 /home/aperozco/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #9 /home/aperozco/public_html/application/index.php(214): Engine_Application->run()
    #10 /home/aperozco/public_html/index.php(24): include('/home/aperozco/public_html/appli...')
    #11 {main}

    2017-07-07T16:55:17+00:00 NOTICE (5): [8] Undefined variable: matched (/home/aperozco/public_html/application/modules/Core/View/Helper/HeadScript.php) [206]
    Error Code: 804b4a
    Stack trace:
    #0 /home/aperozco/public_html/application/modules/Core/layouts/scripts/default.tpl(180): Core_View_Helper_HeadScript->toString()
    #1 /home/aperozco/public_html/application/libraries/Zend/View.php(108): include('/home/aperozco/public_html/appli...')
    #2 /home/aperozco/public_html/application/libraries/Zend/View/Abstract.php(890): Zend_View->_run('/home/aperozco/public_html/appli...')
    #3 /home/aperozco/public_html/application/libraries/Zend/Layout.php(796): Zend_View_Abstract->render('default.tpl')
    #4 /home/aperozco/public_html/application/libraries/Zend/Layout/Controller/Plugin/Layout.php(143): Zend_Layout->render()
    #5 /home/aperozco/public_html/application/libraries/Zend/Controller/Plugin/Broker.php(333): Zend_Layout_Controller_Plugin_Layout->postDispatch(Zend_Controller_Request_Http)
    #6 /home/aperozco/public_html/application/libraries/Zend/Controller/Front.php(965): Zend_Controller_Plugin_Broker->postDispatch(Zend_Controller_Request_Http)
    #7 /home/aperozco/public_html/application/modules/Core/Bootstrap.php(83): Zend_Controller_Front->dispatch()
    #8 /home/aperozco/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #9 /home/aperozco/public_html/application/index.php(214): Engine_Application->run()
    #10 /home/aperozco/public_html/index.php(24): include('/home/aperozco/public_html/appli...')
    #11 {main}

    2017-07-07T16:55:17+00:00 NOTICE (5): [8] Undefined variable: matched (/home/aperozco/public_html/application/modules/Core/View/Helper/HeadScript.php) [206]
    Error Code: a25971
    Stack trace:
    #0 /home/aperozco/public_html/application/modules/Core/layouts/scripts/default.tpl(180): Core_View_Helper_HeadScript->toString()
    #1 /home/aperozco/public_html/application/libraries/Zend/View.php(108): include('/home/aperozco/public_html/appli...')
    #2 /home/aperozco/public_html/application/libraries/Zend/View/Abstract.php(890): Zend_View->_run('/home/aperozco/public_html/appli...')
    #3 /home/aperozco/public_html/application/libraries/Zend/Layout.php(796): Zend_View_Abstract->render('default.tpl')
    #4 /home/aperozco/public_html/application/libraries/Zend/Layout/Controller/Plugin/Layout.php(143): Zend_Layout->render()
    #5 /home/aperozco/public_html/application/libraries/Zend/Controller/Plugin/Broker.php(333): Zend_Layout_Controller_Plugin_Layout->postDispatch(Zend_Controller_Request_Http)
    #6 /home/aperozco/public_html/application/libraries/Zend/Controller/Front.php(965): Zend_Controller_Plugin_Broker->postDispatch(Zend_Controller_Request_Http)
    #7 /home/aperozco/public_html/application/modules/Core/Bootstrap.php(83): Zend_Controller_Front->dispatch()
    #8 /home/aperozco/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #9 /home/aperozco/public_html/application/index.php(214): Engine_Application->run()
    #10 /home/aperozco/public_html/index.php(24): include('/home/aperozco/public_html/appli...')
    #11 {main}

    2017-07-07T16:55:17+00:00 NOTICE (5): [8] Undefined variable: matched (/home/aperozco/public_html/application/modules/Core/View/Helper/HeadScript.php) [206]
    Error Code: f8f063
    Stack trace:
    #0 /home/aperozco/public_html/application/modules/Core/layouts/scripts/default.tpl(180): Core_View_Helper_HeadScript->toString()
    #1 /home/aperozco/public_html/application/libraries/Zend/View.php(108): include('/home/aperozco/public_html/appli...')
    #2 /home/aperozco/public_html/application/libraries/Zend/View/Abstract.php(890): Zend_View->_run('/home/aperozco/public_html/appli...')
    #3 /home/aperozco/public_html/application/libraries/Zend/Layout.php(796): Zend_View_Abstract->render('default.tpl')
    #4 /home/aperozco/public_html/application/libraries/Zend/Layout/Controller/Plugin/Layout.php(143): Zend_Layout->render()
    #5 /home/aperozco/public_html/application/libraries/Zend/Controller/Plugin/Broker.php(333): Zend_Layout_Controller_Plugin_Layout->postDispatch(Zend_Controller_Request_Http)
    #6 /home/aperozco/public_html/application/libraries/Zend/Controller/Front.php(965): Zend_Controller_Plugin_Broker->postDispatch(Zend_Controller_Request_Http)
    #7 /home/aperozco/public_html/application/modules/Core/Bootstrap.php(83): Zend_Controller_Front->dispatch()
    #8 /home/aperozco/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #9 /home/aperozco/public_html/application/index.php(214): Engine_Application->run()
    #10 /home/aperozco/public_html/index.php(24): include('/home/aperozco/public_html/appli...')
    #11 {main}

    2017-07-07T16:55:17+00:00 NOTICE (5): [8] Undefined variable: matched (/home/aperozco/public_html/application/modules/Core/View/Helper/HeadScript.php) [206]
    Error Code: cbbea2
    Stack trace:
    #0 /home/aperozco/public_html/application/modules/Core/layouts/scripts/default.tpl(180): Core_View_Helper_HeadScript->toString()
    #1 /home/aperozco/public_html/application/libraries/Zend/View.php(108): include('/home/aperozco/public_html/appli...')
    #2 /home/aperozco/public_html/application/libraries/Zend/View/Abstract.php(890): Zend_View->_run('/home/aperozco/public_html/appli...')
    #3 /home/aperozco/public_html/application/libraries/Zend/Layout.php(796): Zend_View_Abstract->render('default.tpl')
    #4 /home/aperozco/public_html/application/libraries/Zend/Layout/Controller/Plugin/Layout.php(143): Zend_Layout->render()
    #5 /home/aperozco/public_html/application/libraries/Zend/Controller/Plugin/Broker.php(333): Zend_Layout_Controller_Plugin_Layout->postDispatch(Zend_Controller_Request_Http)
    #6 /home/aperozco/public_html/application/libraries/Zend/Controller/Front.php(965): Zend_Controller_Plugin_Broker->postDispatch(Zend_Controller_Request_Http)
    #7 /home/aperozco/public_html/application/modules/Core/Bootstrap.php(83): Zend_Controller_Front->dispatch()
    #8 /home/aperozco/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #9 /home/aperozco/public_html/application/index.php(214): Engine_Application->run()
    #10 /home/aperozco/public_html/index.php(24): include('/home/aperozco/public_html/appli...')
    #11 {main}

    2017-07-07T16:55:17+00:00 NOTICE (5): [8] Undefined variable: matched (/home/aperozco/public_html/application/modules/Core/View/Helper/HeadScript.php) [206]
    Error Code: 902879
    Stack trace:
    #0 /home/aperozco/public_html/application/modules/Core/layouts/scripts/default.tpl(180): Core_View_Helper_HeadScript->toString()
    #1 /home/aperozco/public_html/application/libraries/Zend/View.php(108): include('/home/aperozco/public_html/appli...')
    #2 /home/aperozco/public_html/application/libraries/Zend/View/Abstract.php(890): Zend_View->_run('/home/aperozco/public_html/appli...')
    #3 /home/aperozco/public_html/application/libraries/Zend/Layout.php(796): Zend_View_Abstract->render('default.tpl')
    #4 /home/aperozco/public_html/application/libraries/Zend/Layout/Controller/Plugin/Layout.php(143): Zend_Layout->render()
    #5 /home/aperozco/public_html/application/libraries/Zend/Controller/Plugin/Broker.php(333): Zend_Layout_Controller_Plugin_Layout->postDispatch(Zend_Controller_Request_Http)
    #6 /home/aperozco/public_html/application/libraries/Zend/Controller/Front.php(965): Zend_Controller_Plugin_Broker->postDispatch(Zend_Controller_Request_Http)
    #7 /home/aperozco/public_html/application/modules/Core/Bootstrap.php(83): Zend_Controller_Front->dispatch()
    #8 /home/aperozco/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #9 /home/aperozco/public_html/application/index.php(214): Engine_Application->run()
    #10 /home/aperozco/public_html/index.php(24): include('/home/aperozco/public_html/appli...')
    #11 {main}

    2017-07-07T16:55:17+00:00 NOTICE (5): [8] Undefined variable: matched (/home/aperozco/public_html/application/modules/Core/View/Helper/HeadScript.php) [206]
    Error Code: 768037
    Stack trace:
    #0 /home/aperozco/public_html/application/modules/Core/layouts/scripts/default.tpl(180): Core_View_Helper_HeadScript->toString()
    #1 /home/aperozco/public_html/application/libraries/Zend/View.php(108): include('/home/aperozco/public_html/appli...')
    #2 /home/aperozco/public_html/application/libraries/Zend/View/Abstract.php(890): Zend_View->_run('/home/aperozco/public_html/appli...')
    #3 /home/aperozco/public_html/application/libraries/Zend/Layout.php(796): Zend_View_Abstract->render('default.tpl')
    #4 /home/aperozco/public_html/application/libraries/Zend/Layout/Controller/Plugin/Layout.php(143): Zend_Layout->render()
    #5 /home/aperozco/public_html/application/libraries/Zend/Controller/Plugin/Broker.php(333): Zend_Layout_Controller_Plugin_Layout->postDispatch(Zend_Controller_Request_Http)
    #6 /home/aperozco/public_html/application/libraries/Zend/Controller/Front.php(965): Zend_Controller_Plugin_Broker->postDispatch(Zend_Controller_Request_Http)
    #7 /home/aperozco/public_html/application/modules/Core/Bootstrap.php(83): Zend_Controller_Front->dispatch()
    #8 /home/aperozco/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #9 /home/aperozco/public_html/application/index.php(214): Engine_Application->run()
    #10 /home/aperozco/public_html/index.php(24): include('/home/aperozco/public_html/appli...')
    #11 {main}

    2017-07-07T16:55:17+00:00 NOTICE (5): [8] Undefined variable: matched (/home/aperozco/public_html/application/modules/Core/View/Helper/HeadScript.php) [206]
    Error Code: 5d7bf6
    Stack trace:
    #0 /home/aperozco/public_html/application/modules/Core/layouts/scripts/default.tpl(180): Core_View_Helper_HeadScript->toString()
    #1 /home/aperozco/public_html/application/libraries/Zend/View.php(108): include('/home/aperozco/public_html/appli...')
    #2 /home/aperozco/public_html/application/libraries/Zend/View/Abstract.php(890): Zend_View->_run('/home/aperozco/public_html/appli...')
    #3 /home/aperozco/public_html/application/libraries/Zend/Layout.php(796): Zend_View_Abstract->render('default.tpl')
    #4 /home/aperozco/public_html/application/libraries/Zend/Layout/Controller/Plugin/Layout.php(143): Zend_Layout->render()
    #5 /home/aperozco/public_html/application/libraries/Zend/Controller/Plugin/Broker.php(333): Zend_Layout_Controller_Plugin_Layout->postDispatch(Zend_Controller_Request_Http)
    #6 /home/aperozco/public_html/application/libraries/Zend/Controller/Front.php(965): Zend_Controller_Plugin_Broker->postDispatch(Zend_Controller_Request_Http)
    #7 /home/aperozco/public_html/application/modules/Core/Bootstrap.php(83): Zend_Controller_Front->dispatch()
    #8 /home/aperozco/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #9 /home/aperozco/public_html/application/index.php(214): Engine_Application->run()
    #10 /home/aperozco/public_html/index.php(24): include('/home/aperozco/public_html/appli...')
    #11 {main}

    2017-07-07T16:55:17+00:00 NOTICE (5): [8] Undefined variable: matched (/home/aperozco/public_html/application/modules/Core/View/Helper/HeadScript.php) [206]
    Error Code: e538ef
    Stack trace:
    #0 /home/aperozco/public_html/application/modules/Core/layouts/scripts/default.tpl(180): Core_View_Helper_HeadScript->toString()
    #1 /home/aperozco/public_html/application/libraries/Zend/View.php(108): include('/home/aperozco/public_html/appli...')
    #2 /home/aperozco/public_html/application/libraries/Zend/View/Abstract.php(890): Zend_View->_run('/home/aperozco/public_html/appli...')
    #3 /home/aperozco/public_html/application/libraries/Zend/Layout.php(796): Zend_View_Abstract->render('default.tpl')
    #4 /home/aperozco/public_html/application/libraries/Zend/Layout/Controller/Plugin/Layout.php(143): Zend_Layout->render()
    #5 /home/aperozco/public_html/application/libraries/Zend/Controller/Plugin/Broker.php(333): Zend_Layout_Controller_Plugin_Layout->postDispatch(Zend_Controller_Request_Http)
    #6 /home/aperozco/public_html/application/libraries/Zend/Controller/Front.php(965): Zend_Controller_Plugin_Broker->postDispatch(Zend_Controller_Request_Http)
    #7 /home/aperozco/public_html/application/modules/Core/Bootstrap.php(83): Zend_Controller_Front->dispatch()
    #8 /home/aperozco/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #9 /home/aperozco/public_html/application/index.php(214): Engine_Application->run()
    #10 /home/aperozco/public_html/index.php(24): include('/home/aperozco/public_html/appli...')
    #11 {main}

    2017-07-07T16:55:17+00:00 NOTICE (5): [8] Undefined variable: matched (/home/aperozco/public_html/application/modules/Core/View/Helper/HeadScript.php) [206]
    Error Code: bf724a
    Stack trace:
    #0 /home/aperozco/public_html/application/modules/Core/layouts/scripts/default.tpl(180): Core_View_Helper_HeadScript->toString()
    #1 /home/aperozco/public_html/application/libraries/Zend/View.php(108): include('/home/aperozco/public_html/appli...')
    #2 /home/aperozco/public_html/application/libraries/Zend/View/Abstract.php(890): Zend_View->_run('/home/aperozco/public_html/appli...')
    #3 /home/aperozco/public_html/application/libraries/Zend/Layout.php(796): Zend_View_Abstract->render('default.tpl')
    #4 /home/aperozco/public_html/application/libraries/Zend/Layout/Controller/Plugin/Layout.php(143): Zend_Layout->render()
    #5 /home/aperozco/public_html/application/libraries/Zend/Controller/Plugin/Broker.php(333): Zend_Layout_Controller_Plugin_Layout->postDispatch(Zend_Controller_Request_Http)
    #6 /home/aperozco/public_html/application/libraries/Zend/Controller/Front.php(965): Zend_Controller_Plugin_Broker->postDispatch(Zend_Controller_Request_Http)
    #7 /home/aperozco/public_html/application/modules/Core/Bootstrap.php(83): Zend_Controller_Front->dispatch()
    #8 /home/aperozco/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #9 /home/aperozco/public_html/application/index.php(214): Engine_Application->run()
    #10 /home/aperozco/public_html/index.php(24): include('/home/aperozco/public_html/appli...')
    #11 {main}

    • Moderator
    • 5871 posts
    July 12, 2017 7:39 AM EDT

    Are these errors after an upgrade or are you not using the current version?

    Have you added any customizations to the site?

    You might need a ticket to our support desk for help, if you have a support subscription or still have access to the free support if you recently purchased SE.

    As for hosting, a social script requires good resources in order to function well. I use cazaratech.com and they are lowering their pricing. SocialEngine has a recommended host of TMD hosting that you could also look into if you are looking for new hosting.

    • 71 posts
    July 12, 2017 9:25 AM EDT

    These are Notices, not warnings or errors. Reach out your hosting support to turn off notices on the production server. Usually, it's safe to do.

    • 93 posts
    July 13, 2017 2:26 AM EDT

    I have two websites, the first is using 4.8.10 version, and the other 4.9.2

    The one using 4.9.2 met a new issue because of classifieds addon, and support informed that it would be corrected in the 4.9.3 so I'm waiting for it to update both websites to the last release.

    I paid a programmer to realize some modifications.

    I try to make my websites working good since one year but don't succeed, so I hoped this new forum would be useful to help me.

    Also I have paid two licenses, there was no support when I paid the second, I paid again $50 to have support, but I met new issues after the support was finished. And it's pretty hard for me to know if there is something wrong in Social Engine app, if there are errors because of the programmer or because of the hosting. I think the causes are various.

    I would not like to pay again support if I still have error messages later, or if error messages have nothing in relation with Social Engine app and I should pay someone else.

    • Moderator
    • 5871 posts
    July 18, 2017 5:45 AM EDT

    I don't agree with hiding errors. An undefined variable needs to be defined in the coding. If it is older custom work or plugins, they might need updating to work with whatever version of PHP that's running. I'm not a big coder, just make small things. I suggest letting our support check if you have tried on a development site and removed customizations to check for issues with that. If you don't want to use our support to check, you can check things a bit easier if you make a development clone of your site and then try removing things and testing. If the error goes away when you remove something, most likely it's that thing which needs to be fixed (plugin, customization, etc). If the errors came after your host updated your server, then find out what they updated. It could be that one of your plugins doesn't work with that update.

    • 71 posts
    July 18, 2017 6:38 AM EDT

    > I don't agree with hiding errors.

     

    Of course, he should not leave these things as is. I've suggested rather a quick workaround to get the website up. After that, it's a good idea to make a separate setup and resolve all these issues.SocialEngine itself was generating numerous warnings (not just notices) for quite a lot of time. It may take some time to detect each issue and get it cleared out.

    • Moderator
    • 5871 posts
    July 18, 2017 6:39 AM EDT
    Eugene Sutula said:

    > I don't agree with hiding errors.

     

    Of course, he should not leave these things as is. I've suggested rather a quick workaround to get the website up. After that, it's a good idea to make a separate setup and resolve all these issues.SocialEngine itself was generating numerous warnings (not just notices) for quite a lot of time. It may take some time to detect each issue and get it cleared out.

    Thanks Eugene. laughing appreciate the help.

    • 93 posts
    July 18, 2017 7:16 AM EDT

    Hello thank you to reply me again, I would like to be sure if I pay the Social Engine support, the staff will be able to correct the issues associated to customization by anyone else. Also I see a security message from the Google Chrome extension Web Defender, and I would like to know if Social Engine support can help me about this:

     

    This site does not care about the security of your personal data, so this could be a phishing site.
    Phishing sites mimic trustworthy websites for the purpose of obtaining your personal or financial information.

    Web Defender recommends that you do not give your personal or financial information to these websites.

    • Moderator
    • 5871 posts
    July 18, 2017 7:27 AM EDT

    We don't provide any customization help but there are a lot of experts that can help you with that, https://www.socialengine.com/experts/category/all .

    For the security issue, do you have https enabled for your site?

    • 93 posts
    July 18, 2017 7:45 AM EDT

    Ok so I will contact an expert, and I don't have https on my site, is it the only reason to the security issue?

    • Moderator
    • 5871 posts
    July 18, 2017 8:12 AM EDT
    Yungsun said:

    Ok so I will contact an expert, and I don't have https on my site, is it the only reason to the security issue?

    It could be the reason for the issue as both Chrome and Firefox are requiring ssl certificates or they show security error for sites without. I got my certificate from https://letsencrypt.org/ for my site.

    • 626 posts
    July 23, 2017 1:44 AM EDT
    Yungsun said:

    Ok so I will contact an expert, and I don't have https on my site, is it the only reason to the security issue?

     

    Hey. Were you able to get this updated yet?

    If you're looking for a developer, maybe see if Social Engine Add Ons can help. They're probably the most interactive on this level of all the developers I have ever had encounters with. And since this is an immediate issue effecting anyone who visits your site, response time is important.