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Unable to create groups

  • Drew Neal
    • 10 posts
    February 2, 2018 4:38 PM EST

    I just recently did a fresh install of 4.94p4.  And I'm unable to create any groups.  It doesn't show an error message it just refreshes back to the page.

    I do have some plugin's installed from Socialengineaddon.com

  • Drew Neal
    • 10 posts
    February 2, 2018 4:45 PM EST

    I'm doing a reinstall, because I believe it's one of their plugin's that causes this issue.  I will report back my results.

  • Drew Neal
    • 10 posts
    February 2, 2018 7:43 PM EST

    The issue was caused by one of their plugin's.  It's the Advanced Member/Search plugin.

    Here is what i did to resolve the issue.

    1. Reinstalled Social Engine
    2. Installed the base groups package
    3. Create a test group
    4. Put site in development mode.
    5. Added core plugin for their plugin's to work.
    6. Installed Advanced Member's plugin.
    7. Checked and confirmed that group creation is still working.

     

  • Donna
    • Moderator
    • 6759 posts
    February 3, 2018 5:28 AM EST

    Moved to third party discussions. Please be sure to let them know of their bug or post a review on their product or both. 

    Thanks for posting your solution!

  • Donna
    • Moderator
    • 6759 posts
    February 3, 2018 9:37 AM EST

    Topic renamed. Please remember that only staff can add the "BUG" label. Thank you.

  • Drew Neal
    • 10 posts
    February 3, 2018 10:33 AM EST

    Thanks Donna!

     

  • gs
    • 857 posts
    February 3, 2018 5:07 PM EST

    For any 3PD, I would suggest you contact them first to provide them the opportunity to determine if it truly is a bug/issue and resolve the issue before posting a bug in a review.  IMHO that's simply a courtesy. 

  • Donna
    • Moderator
    • 6759 posts
    February 4, 2018 5:27 AM EST

    @gs, agreed they should. My answer was in case they already did and weren't receiving assistance. I should have said that in my comment. Thanks for bringing it up.