Forums » 3rd Party Product Discussions

• gisites

  

  • 7 posts
   

  September 20, 2018 11:59 AM EDT

  After upgrading se to latest version messaging on my site no longer works. If I go to mysite.com/messages/inbox I get:

  We're sorry!

  We are currently experiencing some technical issues. Please try again or report this to your site administrator using the contact form.

  Administrator: Please check the error log in your admin panel for more information regarding this error.

  Error Code: fba349

   

  Any thoughts on how to resolve this?

• Donna

  

  • Moderator
  • 5871 posts
   

  September 20, 2018 1:33 PM EDT

  Error codes are a series of random letters and numbers so that error tells us nothing without the details from your error log. You would need to check the log in your admin panel or please send a ticket to us to check.

• gisites

  

  • 7 posts
   

  September 20, 2018 2:04 PM EDT

  Error Code: fba349
  exception 'Zend_Loader_PluginLoader_Exception' with message 'Plugin by name 'GetMessageBody' was not found in the registry; used paths:
  Messages_View_Helper_: /home/gayar236/public_html/application/modules/Messages/views/helpers/
  Zephyrtheme_View_Helper_: /home/gayar236/public_html/application/modules/Zephyrtheme/View/Helper/
  User_View_Helper_: /home/gayar236/public_html/application/modules/User/View/Helper/
  Sitetagcheckin_View_Helper_: /home/gayar236/public_html/application/modules/Sitetagcheckin/View/Helper/
  Sitereaction_View_Helper_: /home/gayar236/public_html/application/modules/Sitereaction/View/Helper/
  Seaocore_View_Helper_: /home/gayar236/public_html/application/modules/Seaocore/View/Helper/
  Hecore_View_Helper_: /home/gayar236/public_html/application/modules/Hecore/View/Helper/
  AdvGroup_View_Helper_: /home/gayar236/public_html/application/modules/Advgroup/View/Helper/
  Advgroup_View_Helper_: /home/gayar236/public_html/application/modules/Advgroup/View/Helper/
  Advancedactivity_View_Helper_: /home/gayar236/public_html/application/modules/Advancedactivity/View/Helper/
  Activity_View_Helper_: /home/gayar236/public_html/application/modules/Activity/View/Helper/
  Core_View_Helper_: /home/gayar236/public_html/application/modules/Core/View/Helper/
  Engine_View_Helper_: Engine/View/Helper/
  Zend_View_Helper_: Zend/View/Helper/' in /home/gayar236/public_html/application/libraries/Zend/Loader/PluginLoader.php:424
  Stack trace:
  #0 /home/gayar236/public_html/application/libraries/Zend/View/Abstract.php(1182): Zend_Loader_PluginLoader->load('GetMessageBody')
  #1 /home/gayar236/public_html/application/libraries/Zend/View/Abstract.php(618): Zend_View_Abstract->_getPlugin('helper', 'getMessageBody')
  #2 /home/gayar236/public_html/application/libraries/Zend/View/Abstract.php(344): Zend_View_Abstract->getHelper('getMessageBody')
  #3 /home/gayar236/public_html/application/modules/Messages/views/scripts/messages/inbox.tpl(96): Zend_View_Abstract->__call('getMessageBody', Array)
  #4 /home/gayar236/public_html/application/modules/Messages/views/scripts/messages/inbox.tpl(96): Zend_View->getMessageBody(Object(Messages_Model_Message))
  #5 /home/gayar236/public_html/application/libraries/Zend/View.php(157): include('/home/gayar236/...')
  #6 /home/gayar236/public_html/application/libraries/Zend/View/Abstract.php(888): Zend_View->_run('/home/gayar236/...')
  #7 /home/gayar236/public_html/application/libraries/Zend/Controller/Action/Helper/ViewRenderer.php(912): Zend_View_Abstract->render('messages/inbox....')
  #8 /home/gayar236/public_html/application/libraries/Zend/Controller/Action/Helper/ViewRenderer.php(933): Zend_Controller_Action_Helper_ViewRenderer->renderScript('messages/inbox....', NULL)
  #9 /home/gayar236/public_html/application/libraries/Zend/Controller/Action/Helper/ViewRenderer.php(972): Zend_Controller_Action_Helper_ViewRenderer->render()
  #10 /home/gayar236/public_html/application/libraries/Zend/Controller/Action/HelperBroker.php(277): Zend_Controller_Action_Helper_ViewRenderer->postDispatch()
  #11 /home/gayar236/public_html/application/libraries/Zend/Controller/Action.php(527): Zend_Controller_Action_HelperBroker->notifyPostDispatch()
  #12 /home/gayar236/public_html/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('inboxAction')
  #13 /home/gayar236/public_html/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
  #14 /home/gayar236/public_html/application/modules/Core/Bootstrap.php(84): Zend_Controller_Front->dispatch()
  #15 /home/gayar236/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
  #16 /home/gayar236/public_html/application/index.php(223): Engine_Application->run()
  #17 /home/gayar236/public_html/boot.php(47): include('/home/gayar236/...')
  #18 /home/gayar236/public_html/index.php(24): Engine_Boot->boot()
  #19 {main}
  2018-09-20T17:05:00+00:00 CRIT (2): exception 'Zend_Db_Statement_Mysqli_Exception' with message 'Mysqli prepare error: Unknown column 'engine4_group_posts.*,COUNT(post_id)' in 'field list'' in /home/gayar236/public_html/application/libraries/Zend/Db/Statement/Mysqli.php:77
  Stack trace:
  #0 /home/gayar236/public_html/application/libraries/Zend/Db/Statement.php(115): Zend_Db_Statement_Mysqli->_prepare('SELECT `engine4...')
  #1 /home/gayar236/public_html/application/libraries/Zend/Db/Adapter/Mysqli.php(388): Zend_Db_Statement->__construct(Object(Zend_Db_Adapter_Mysqli), 'SELECT `engine4...')
  #2 /home/gayar236/public_html/application/libraries/Zend/Db/Adapter/Abstract.php(479): Zend_Db_Adapter_Mysqli->prepare('SELECT `engine4...')
  #3 /home/gayar236/public_html/application/libraries/Zend/Db/Table/Abstract.php(1577): Zend_Db_Adapter_Abstract->query(Object(Zend_Db_Table_Select))
  #4 /home/gayar236/public_html/application/libraries/Zend/Db/Table/Abstract.php(1392): Zend_Db_Table_Abstract->_fetch(Object(Zend_Db_Table_Select))
  #5 /home/gayar236/public_html/application/modules/Advgroup/widgets/groups-top-posters/Controller.php(33): Zend_Db_Table_Abstract->fetchAll(Object(Zend_Db_Table_Select))
  #6 /home/gayar236/public_html/application/libraries/Engine/Content/Widget/Abstract.php(254): Advgroup_Widget_GroupsTopPostersController->indexAction()
  #7 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Widget.php(73): Engine_Content_Widget_Abstract->render(NULL)
  #8 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Abstract.php(583): Engine_Content_Element_Widget->_render()
  #9 /home/gayar236/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render()
  #10 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('')
  #11 /home/gayar236/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render()
  #12 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('')
  #13 /home/gayar236/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render()
  #14 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('')
  #15 /home/gayar236/public_html/application/libraries/Engine/Content.php(219): Engine_Content_Element_Abstract->render()
  #16 /home/gayar236/public_html/application/libraries/Engine/Content/Controller/Action/Helper/Content.php(136): Engine_Content->render('advgroup_profil...')
  #17 /home/gayar236/public_html/application/libraries/Engine/Content/Controller/Action/Helper/Content.php(38): Engine_Content_Controller_Action_Helper_Content->render()
  #18 /home/gayar236/public_html/application/libraries/Zend/Controller/Action/HelperBroker.php(277): Engine_Content_Controller_Action_Helper_Content->postDispatch()
  #19 /home/gayar236/public_html/application/libraries/Zend/Controller/Action.php(527): Zend_Controller_Action_HelperBroker->notifyPostDispatch()
  #20 /home/gayar236/public_html/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('indexAction')
  #21 /home/gayar236/public_html/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
  #22 /home/gayar236/public_html/application/modules/Core/Bootstrap.php(84): Zend_Controller_Front->dispatch()
  #23 /home/gayar236/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
  #24 /home/gayar236/public_html/application/index.php(223): Engine_Application->run()
  #25 /home/gayar236/public_html/boot.php(47): include('/home/gayar236/...')
  #26 /home/gayar236/public_html/index.php(24): Engine_Boot->boot()
  #27 {main}
  2018-09-20T17:22:02+00:00 CRIT (2): exception 'Zend_Db_Statement_Mysqli_Exception' with message 'Mysqli prepare error: Unknown column 'engine4_group_posts.*,COUNT(post_id)' in 'field list'' in /home/gayar236/public_html/application/libraries/Zend/Db/Statement/Mysqli.php:77
  Stack trace:
  #0 /home/gayar236/public_html/application/libraries/Zend/Db/Statement.php(115): Zend_Db_Statement_Mysqli->_prepare('SELECT `engine4...')
  #1 /home/gayar236/public_html/application/libraries/Zend/Db/Adapter/Mysqli.php(388): Zend_Db_Statement->__construct(Object(Zend_Db_Adapter_Mysqli), 'SELECT `engine4...')
  #2 /home/gayar236/public_html/application/libraries/Zend/Db/Adapter/Abstract.php(479): Zend_Db_Adapter_Mysqli->prepare('SELECT `engine4...')
  #3 /home/gayar236/public_html/application/libraries/Zend/Db/Table/Abstract.php(1577): Zend_Db_Adapter_Abstract->query(Object(Zend_Db_Table_Select))
  #4 /home/gayar236/public_html/application/libraries/Zend/Db/Table/Abstract.php(1392): Zend_Db_Table_Abstract->_fetch(Object(Zend_Db_Table_Select))
  #5 /home/gayar236/public_html/application/modules/Advgroup/widgets/groups-top-posters/Controller.php(33): Zend_Db_Table_Abstract->fetchAll(Object(Zend_Db_Table_Select))
  #6 /home/gayar236/public_html/application/libraries/Engine/Content/Widget/Abstract.php(254): Advgroup_Widget_GroupsTopPostersController->indexAction()
  #7 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Widget.php(73): Engine_Content_Widget_Abstract->render(NULL)
  #8 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Abstract.php(583): Engine_Content_Element_Widget->_render()
  #9 /home/gayar236/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render()
  #10 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('')
  #11 /home/gayar236/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render()
  #12 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('')
  #13 /home/gayar236/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render()
  #14 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('')
  #15 /home/gayar236/public_html/application/libraries/Engine/Content.php(219): Engine_Content_Element_Abstract->render()
  #16 /home/gayar236/public_html/application/libraries/Engine/Content/Controller/Action/Helper/Content.php(136): Engine_Content->render('advgroup_profil...')
  #17 /home/gayar236/public_html/application/libraries/Engine/Content/Controller/Action/Helper/Content.php(38): Engine_Content_Controller_Action_Helper_Content->render()
  #18 /home/gayar236/public_html/application/libraries/Zend/Controller/Action/HelperBroker.php(277): Engine_Content_Controller_Action_Helper_Content->postDispatch()
  #19 /home/gayar236/public_html/application/libraries/Zend/Controller/Action.php(527): Zend_Controller_Action_HelperBroker->notifyPostDispatch()
  #20 /home/gayar236/public_html/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('indexAction')
  #21 /home/gayar236/public_html/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
  #22 /home/gayar236/public_html/application/modules/Core/Bootstrap.php(84): Zend_Controller_Front->dispatch()
  #23 /home/gayar236/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
  #24 /home/gayar236/public_html/application/index.php(223): Engine_Application->run()
  #25 /home/gayar236/public_html/boot.php(47): include('/home/gayar236/...')
  #26 /home/gayar236/public_html/index.php(24): Engine_Boot->boot()
  #27 {main}
  2018-09-20T17:40:38+00:00 CRIT (2): exception 'Zend_Db_Statement_Mysqli_Exception' with message 'Mysqli prepare error: Unknown column 'engine4_group_posts.*,COUNT(post_id)' in 'field list'' in /home/gayar236/public_html/application/libraries/Zend/Db/Statement/Mysqli.php:77
  Stack trace:
  #0 /home/gayar236/public_html/application/libraries/Zend/Db/Statement.php(115): Zend_Db_Statement_Mysqli->_prepare('SELECT `engine4...')
  #1 /home/gayar236/public_html/application/libraries/Zend/Db/Adapter/Mysqli.php(388): Zend_Db_Statement->__construct(Object(Zend_Db_Adapter_Mysqli), 'SELECT `engine4...')
  #2 /home/gayar236/public_html/application/libraries/Zend/Db/Adapter/Abstract.php(479): Zend_Db_Adapter_Mysqli->prepare('SELECT `engine4...')
  #3 /home/gayar236/public_html/application/libraries/Zend/Db/Table/Abstract.php(1577): Zend_Db_Adapter_Abstract->query(Object(Zend_Db_Table_Select))
  #4 /home/gayar236/public_html/application/libraries/Zend/Db/Table/Abstract.php(1392): Zend_Db_Table_Abstract->_fetch(Object(Zend_Db_Table_Select))
  #5 /home/gayar236/public_html/application/modules/Advgroup/widgets/groups-top-posters/Controller.php(33): Zend_Db_Table_Abstract->fetchAll(Object(Zend_Db_Table_Select))
  #6 /home/gayar236/public_html/application/libraries/Engine/Content/Widget/Abstract.php(254): Advgroup_Widget_GroupsTopPostersController->indexAction()
  #7 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Widget.php(73): Engine_Content_Widget_Abstract->render(NULL)
  #8 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Abstract.php(583): Engine_Content_Element_Widget->_render()
  #9 /home/gayar236/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render()
  #10 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('')
  #11 /home/gayar236/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render()
  #12 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('')
  #13 /home/gayar236/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render()
  #14 /home/gayar236/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('')
  #15 /home/gayar236/public_html/application/libraries/Engine/Content.php(219): Engine_Content_Element_Abstract->render()
  #16 /home/gayar236/public_html/application/libraries/Engine/Content/Controller/Action/Helper/Content.php(136): Engine_Content->render('advgroup_profil...')
  #17 /home/gayar236/public_html/application/libraries/Engine/Content/Controller/Action/Helper/Content.php(38): Engine_Content_Controller_Action_Helper_Content->render()
  #18 /home/gayar236/public_html/application/libraries/Zend/Controller/Action/HelperBroker.php(277): Engine_Content_Controller_Action_Helper_Content->postDispatch()
  #19 /home/gayar236/public_html/application/libraries/Zend/Controller/Action.php(527): Zend_Controller_Action_HelperBroker->notifyPostDispatch()
  #20 /home/gayar236/public_html/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('indexAction')
  #21 /home/gayar236/public_html/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
  #22 /home/gayar236/public_html/application/modules/Core/Bootstrap.php(84): Zend_Controller_Front->dispatch()
  #23 /home/gayar236/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
  #24 /home/gayar236/public_html/application/index.php(223): Engine_Application->run()
  #25 /home/gayar236/public_html/boot.php(47): include('/home/gayar236/...')
  #26 /home/gayar236/public_html/index.php(24): Engine_Boot->boot()
  #27 {main}

• Donna

  

  • Moderator
  • 5871 posts
   

  September 20, 2018 2:28 PM EDT

  I see zephyrtheme in your error message for the message you were looking for. The other error is with an advgroup. Perhaps an advanced group plugin.