Problem after last update when logging on admin page

    • 25 posts
    August 11, 2017 7:03 AM EDT
    Problem after last update when logging on admin page

    After the last update, the following problem appears when I log in to the administration page
    • Moderator
    • 6923 posts
    August 11, 2017 7:33 AM EDT

    I've moved this to help and tips as your issue doesn't look like a bug with the script.

    Please go into your error log and find that error for that code and please copy and paste the error here as the code is just a random number/letter thing and doesn't tell us anything.

    Note that most issues are from third party plugins or customizations that may not be updated. Make sure your plugins and customizations are updated.

    • 25 posts
    August 11, 2017 10:37 AM EDT

    #2 /home/cumds/public_html/application/modules/Core/controllers/AdminNewsController.php(44): Zend_Feed::import('https://feeds.f...') #3 /home/cumds/public_html/application/libraries/Zend/Controller/Action.php(516): Core_AdminNewsController->indexAction() #4 /home/cumds/public_html/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('indexAction') #5 /home/cumds/public_html/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http)) #6 /home/cumds/public_html/application/modules/Core/Bootstrap.php(84): Zend_Controller_Front->dispatch() #7 /home/cumds/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run() #8 /home/cumds/public_html/application/index.php(222): Engine_Application->run() #9 /home/cumds/public_html/index.php(25): include('/home/cumds/pub...') #10 {main}

    • Moderator
    • 6923 posts
    August 11, 2017 12:10 PM EDT

    That's not the full code. Can you open the error log and check for the full code that goes with the error code you showed?

    I don't see any errors with our RSS feed in my admin. Are you sure you fully upgraded everything and checked for updated to any third party products?

    • 25 posts
    August 12, 2017 1:06 AM EDT

    #4 /home/cumds/public_html/application/modules/Contest/widgets/new-contests/index.tpl(18): Zend_View->objectPhoto(Contest_Model_Contest, 'thumb.icon') #5 /home/cumds/public_html/application/libraries/Zend/View.php(157): include('/home/cumds/public_html/applicat...') #6 /home/cumds/public_html/application/libraries/Zend/View/Abstract.php(888): Zend_View->_run('/home/cumds/public_html/applicat...') #7 /home/cumds/public_html/application/libraries/Engine/Content/Widget/Abstract.php(292): Zend_View_Abstract->render('application/modules/Contest/widg...') #8 /home/cumds/public_html/application/libraries/Engine/Content/Widget/Abstract.php(258): Engine_Content_Widget_Abstract->renderScript() #9 /home/cumds/public_html/application/libraries/Engine/Content/Element/Widget.php(73): Engine_Content_Widget_Abstract->render() #10 /home/cumds/public_html/application/libraries/Engine/Content/Element/Abstract.php(583): Engine_Content_Element_Widget->_render() #11 /home/cumds/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render() #12 /home/cumds/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('') #13 /home/cumds/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render() #14 /home/cumds/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('') #15 /home/cumds/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render() #16 /home/cumds/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('') #17 /home/cumds/public_html/application/libraries/Engine/Content.php(208): Engine_Content_Element_Abstract->render() #18 /home/cumds/public_html/application/libraries/Engine/Content/Controller/Action/Helper/Content.php(136): Engine_Content->render('core_error_requireuser') #19 /home/cumds/public_html/application/libraries/Engine/Content/Controller/Action/Helper/Content.php(38): Engine_Content_Controller_Action_Helper_Content->render() #20 /home/cumds/public_html/application/libraries/Zend/Controller/Action/HelperBroker.php(277): Engine_Content_Controller_Action_Helper_Content->postDispatch() #21 /home/cumds/public_html/application/libraries/Zend/Controller/Action.php(527): Zend_Controller_Action_HelperBroker->notifyPostDispatch() #22 /home/cumds/public_html/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('requireuserAction') #23 /home/cumds/public_html/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Zend_Controller_Request_Http, Zend_Controller_Response_Http) #24 /home/cumds/public_html/application/modules/Core/Bootstrap.php(84): Zend_Controller_Front->dispatch() #25 /home/cumds/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run() #26 /home/cumds/public_html/application/index.php(222): Engine_Application->run() #27 /home/cumds/public_html/index.php(25): include('/home/cumds/public_html/applicat...') #28 {main} 2017-08-12T05:01:33+00:00 CRIT (2): exception 'Zend_Http_Client_Adapter_Exception' with message 'Unable to Connect to ssl://www.socialengineaddons.com:443. Error #0: ' in /home/cumds/public_html/application/libraries/Zend/Http/Client/Adapter/Socket.php:235 Stack trace: #0 /home/cumds/public_html/application/libraries/Zend/Http/Client.php(1073): Zend_Http_Client_Adapter_Socket->connect('www.socialengin...', 443, true) #1 /home/cumds/public_html/application/libraries/Zend/Feed.php(173): Zend_Http_Client->request('GET') #2 /home/cumds/public_html/application/modules/Sitepage/widgets/extension-show/Controller.php(18): Zend_Feed::import('http://www.soci...') #3 /home/cumds/public_html/application/libraries/Engine/Content/Widget/Abstract.php(254): Sitepage_Widget_ExtensionShowController->indexAction() #4 /home/cumds/public_html/application/libraries/Engine/Content/Element/Widget.php(73): Engine_Content_Widget_Abstract->render('index') #5 /home/cumds/public_html/application/libraries/Engine/Content/Element/Abstract.php(583): Engine_Content_Element_Widget->_render() #6 /home/cumds/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render() #7 /home/cumds/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('') #8 /home/cumds/public_html/application/libraries/Engine/View/Helper/Content.php(78): Engine_Content_Element_Abstract->render() #9 /home/cumds/public_html/application/modules/Sitepage/views/scripts/admin-extension/index.tpl(42): Engine_View_Helper_Content->renderWidget('sitepage.extens...') #10 /home/cumds/public_html/application/libraries/Zend/View.php(157): include('/home/cumds/pub...') #11 /home/cumds/public_html/application/libraries/Zend/View/Abstract.php(888): Zend_View->_run('/home/cumds/pub...') #12 /home/cumds/public_html/application/libraries/Zend/Controller/Action/Helper/ViewRenderer.php(912): Zend_View_Abstract->render('admin-extension...') #13 /home/cumds/public_html/application/libraries/Zend/Controller/Action/Helper/ViewRenderer.php(933): Zend_Controller_Action_Helper_ViewRenderer->renderScript('admin-extension...', NULL) #14 /home/cumds/public_html/application/libraries/Zend/Controller/Action/Helper/ViewRenderer.php(972): Zend_Controller_Action_Helper_ViewRenderer->render() #15 /home/cumds/public_html/application/libraries/Zend/Controller/Action/HelperBroker.php(277): Zend_Controller_Action_Helper_ViewRenderer->postDispatch() #16 /home/cumds/public_html/application/libraries/Zend/Controller/Action.php(527): Zend_Controller_Action_HelperBroker->notifyPostDispatch() #17 /home/cumds/public_html/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('indexAction') #18 /home/cumds/public_html/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http)) #19 /home/cumds/public_html/application/modules/Core/Bootstrap.php(84): Zend_Controller_Front->dispatch() #20 /home/cumds/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run() #21 /home/cumds/public_html/application/index.php(222): Engine_Application->run() #22 /home/cumds/public_html/index.php(25): include('/home/cumds/pub...') #23 {main}

    • Moderator
    • 6923 posts
    August 12, 2017 4:49 AM EDT

    You have a contest plugin that is showing that error. You'll want to disable it and update it.

    You also have a problem with connecting to the socialengineaddons server for their callback. Please contact them about this.

    'Zend_Http_Client_Adapter_Exception' with message 'Unable to Connect to ssl://www.socialengineaddons.com:443. Error #0: ' in 

    • 629 posts
    September 9, 2017 3:45 AM EDT

    Welcome to the community, cumds!

    Disable the contest plugin and you should be good to go.

    • 25 posts
    September 15, 2017 1:51 AM EDT

    Thank you for your communication and feedback
    The problem is not from the contest plugin

    i disable the contest plugin  but the problem still 

    By the way, any body can develop the contest plugin

    • Moderator
    • 6923 posts
    September 15, 2017 5:03 AM EDT

    Your error shows the contest plugin in the error.

    #4 /home/cumds/public_html/application/modules/Contest/widgets/new-contests/index.tpl(18): Zend_View->objectPhoto(Contest_Model_Contest, 

    If you disabled it, please check error logs again for the most current error logs. Alternately, contact SEAO for assistance with it.

    It also shows the same Sitepage error for that plugin. I don't know if that is SEAO or another expert but you should contact SEAO to see.

    • 25 posts
    September 15, 2017 7:26 AM EDT

    Hello
    thank you
    This is after hiding the contest plugin

     

    Stack trace:
    #0 /home/cumds/public_html/application/libraries/Zend/Http/Client.php(1073): Zend_Http_Client_Adapter_Socket->connect('feeds.feedburne...', 443, true)
    #1 /home/cumds/public_html/application/libraries/Zend/Feed.php(173): Zend_Http_Client->request('GET')
    #2 /home/cumds/public_html/application/modules/Core/controllers/AdminNewsController.php(44): Zend_Feed::import('https://feeds.f...')
    #3 /home/cumds/public_html/application/libraries/Zend/Controller/Action.php(516): Core_AdminNewsController->indexAction()
    #4 /home/cumds/public_html/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('indexAction')
    #5 /home/cumds/public_html/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
    #6 /home/cumds/public_html/application/modules/Core/Bootstrap.php(84): Zend_Controller_Front->dispatch()
    #7 /home/cumds/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #8 /home/cumds/public_html/application/index.php(223): Engine_Application->run()
    #9 /home/cumds/public_html/index.php(25): include('/home/cumds/pub...')
    #10 {main}
    2017-09-15T11:08:29+00:00 CRIT (2): exception 'Zend_Form_Exception' with message 'Form elements 1_8_30_field_30 and profile_type have the same order (1001) - this would result in only the last added element to be rendered' in /home/cumds/public_html/application/libraries/Zend/Form.php:3426
    Stack trace:
    #0 /home/cumds/public_html/application/libraries/Zend/Form.php(3322): Zend_Form->_sort()
    #1 /home/cumds/public_html/application/libraries/Zend/Form/Decorator/FormElements.php(84): Zend_Form->rewind()
    #2 /home/cumds/public_html/application/libraries/Zend/Form.php(2994): Zend_Form_Decorator_FormElements->render('')
    #3 /home/cumds/public_html/application/modules/Sitepage/widgets/search-sitepage/index.tpl(100): Zend_Form->render(Object(Zend_View))
    #4 /home/cumds/public_html/application/libraries/Zend/View.php(157): include('/home/cumds/pub...')
    #5 /home/cumds/public_html/application/libraries/Zend/View/Abstract.php(888): Zend_View->_run('/home/cumds/pub...')
    #6 /home/cumds/public_html/application/libraries/Engine/Content/Widget/Abstract.php(292): Zend_View_Abstract->render('application/mod...')
    #7 /home/cumds/public_html/application/libraries/Engine/Content/Widget/Abstract.php(258): Engine_Content_Widget_Abstract->renderScript()
    #8 /home/cumds/public_html/application/libraries/Engine/Content/Element/Widget.php(73): Engine_Content_Widget_Abstract->render(NULL)
    #9 /home/cumds/public_html/application/libraries/Engine/Content/Element/Abstract.php(583): Engine_Content_Element_Widget->_render()
    #10 /home/cumds/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render()
    #11 /home/cumds/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('')
    #12 /home/cumds/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render()
    #13 /home/cumds/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('')
    #14 /home/cumds/public_html/application/libraries/Engine/Content/Decorator/Children.php(31): Engine_Content_Element_Abstract->render()
    #15 /home/cumds/public_html/application/libraries/Engine/Content/Element/Abstract.php(594): Engine_Content_Decorator_Children->render('')
    #16 /home/cumds/public_html/application/libraries/Engine/Content.php(219): Engine_Content_Element_Abstract->render()
    #17 /home/cumds/public_html/application/libraries/Engine/Content/Controller/Action/Helper/Content.php(136): Engine_Content->render('sitepage_index_...')
    #18 /home/cumds/public_html/application/libraries/Engine/Content/Controller/Action/Helper/Content.php(38): Engine_Content_Controller_Action_Helper_Content->render()
    #19 /home/cumds/public_html/application/libraries/Zend/Controller/Action/HelperBroker.php(277): Engine_Content_Controller_Action_Helper_Content->postDispatch()
    #20 /home/cumds/public_html/application/libraries/Zend/Controller/Action.php(527): Zend_Controller_Action_HelperBroker->notifyPostDispatch()
    #21 /home/cumds/public_html/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('indexAction')
    #22 /home/cumds/public_html/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
    #23 /home/cumds/public_html/application/modules/Core/Bootstrap.php(84): Zend_Controller_Front->dispatch()
    #24 /home/cumds/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #25 /home/cumds/public_html/application/index.php(223): Engine_Application->run()
    #26 /home/cumds/public_html/index.php(25): include('/home/cumds/pub...')
    #27 {main}

    • 25 posts
    September 15, 2017 7:26 AM EDT

    Hello
    thank you
    This is after hiding the pages plugin

     

    #2 /home/cumds/public_html/application/modules/Core/controllers/AdminNewsController.php(44): Zend_Feed::import('https://feeds.f...')
    #3 /home/cumds/public_html/application/libraries/Zend/Controller/Action.php(516): Core_AdminNewsController->indexAction()
    #4 /home/cumds/public_html/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('indexAction')
    #5 /home/cumds/public_html/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
    #6 /home/cumds/public_html/application/modules/Core/Bootstrap.php(84): Zend_Controller_Front->dispatch()
    #7 /home/cumds/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #8 /home/cumds/public_html/application/index.php(223): Engine_Application->run()
    #9 /home/cumds/public_html/index.php(25): include('/home/cumds/pub...')
    #10 {main}
    2017-09-15T11:20:58+00:00 CRIT (2):
    Error Code: 6d44ed
    exception 'Zend_Http_Client_Adapter_Exception' with message 'Unable to Connect to ssl://feeds.feedburner.com:443. Error #0: ' in /home/cumds/public_html/application/libraries/Zend/Http/Client/Adapter/Socket.php:235
    Stack trace:
    #0 /home/cumds/public_html/application/libraries/Zend/Http/Client.php(1073): Zend_Http_Client_Adapter_Socket->connect('feeds.feedburne...', 443, true)
    #1 /home/cumds/public_html/application/libraries/Zend/Feed.php(173): Zend_Http_Client->request('GET')
    #2 /home/cumds/public_html/application/modules/Core/controllers/AdminNewsController.php(44): Zend_Feed::import('https://feeds.f...')
    #3 /home/cumds/public_html/application/libraries/Zend/Controller/Action.php(516): Core_AdminNewsController->indexAction()
    #4 /home/cumds/public_html/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('indexAction')
    #5 /home/cumds/public_html/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
    #6 /home/cumds/public_html/application/modules/Core/Bootstrap.php(84): Zend_Controller_Front->dispatch()
    #7 /home/cumds/public_html/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
    #8 /home/cumds/public_html/application/index.php(223): Engine_Application->run()
    #9 /home/cumds/public_html/index.php(25): include('/home/cumds/pub...')
    #10 {main}

    • Moderator
    • 6923 posts
    September 15, 2017 8:20 AM EDT

    It still shows the plugin Sitepage. Please see which developer made that one and contact them for an update. Also please ensure you are using SePHP 4.9.4p2.

    • Moderator
    • 6923 posts
    September 15, 2017 8:20 AM EDT

    I see the feedburner is being blocked or something. Let me go test on my 4.9.4p2 site. I will update this in a bit.

    • Moderator
    • 6923 posts
    September 15, 2017 8:23 AM EDT

    In your image above you show 4.9.3. Please make sure you are using 4.9.4p2 as there were issues in Groups for 4.9.3.

    • Moderator
    • 6923 posts
    September 15, 2017 8:41 AM EDT

    I've tested and do not see any issues with the feedburner in 4.9.4 (which is loading our What's New). Please try 4.9.4p2 and clear cache and error logs and see if you still get the error.

    • 25 posts
    September 15, 2017 3:15 PM EDT

    thanks   for  you 

     

    i am using   

    Version 4.9.4p2
    • Moderator
    • 6923 posts
    September 15, 2017 3:42 PM EDT
    cumds said:

    thanks   for  you 

     

    i am using   

    Version 4.9.4p2

    Does that mean it works now? If not, can you contact those experts and get the plugins updated and see if that resolves the issue?