Forums » SEPHP Help and Tips

images rotated

    • 382 posts
    July 31, 2021 10:34 AM EDT

    Hei Folks.

    I got a slight problem.

    when i add images to classifieds, they are added /rotated left on the site. ive not had this issue before.

    image of classifieds screen.

     

    I have taken the images as normal and uploaded as normal.

     

    So any ideas as to a resolve or what the issue could be.

     

    Many Thanks

    mikel.

    • Moderator
    • 5919 posts
    August 1, 2021 5:32 AM EDT

    Normally the flip issue only happens from a photo taken on a mobile device. Were these taken on a mobile device? Is Imagick enabled on your server? 

    • 382 posts
    August 1, 2021 6:27 AM EDT

    Hei Donna.

    I dont know if imagick is enabled on my server. il have to contact Bryzar and ask.

     

    This issue only started after v5.6.1 update. before this, all images show as normal as my previous screen shot shows.

     

    Il check with bryzar  about Imagick.

     

    thanks Donna

    mikel.

    • 382 posts
    August 1, 2021 6:29 AM EDT

    Addition.

    Image was taken on mobile phone just like all other images.

     

    Most members will be uploading images in this manner.

     

    thanks Donna

    mikel.

    • 382 posts
    August 1, 2021 2:04 PM EDT

    Update.

     

    Bryzar are checking my server. so hopefully there will be a resolve in a day or 2.

     

    mikel.

    • Moderator
    • 5919 posts
    August 2, 2021 5:44 AM EDT

    Ok thank you for letting us know. When/if they adjust anything, it won't fix images already loaded. You'll want to upload new ones. If that doesn't work still, it could be those particular images and how the phone saved it as the orientation is also saved. So, if it saved them as sideways then that's how they will show. since the other images work fine, I suspect it could be that too.

    • 382 posts
    August 2, 2021 6:32 AM EDT

    Hei Donna.

    Hei folks.

     

     Ric Z at Bryzar has fixed the issue. My images are showing correctly now.

     

    I have notified my member to upload fresh images to the classifieds. so now they look good.

     

    Thanks Donna, Bryzar and Ric Z.

     

    mikel.

    • Moderator
    • 5919 posts
    August 2, 2021 7:18 AM EDT

    That's awesome to know. :)