I have 6.2.2 installed with the Video Plugin.
My users have no problem uploading small videos, they work just fine.
But I am trying to upload a larger video, which is around 500MB in size.
The upload starts but after some time, it errors out with the white error page.
If I Look in the logs this is the error:
2022-12-02T18:24:49+00:00 ERR (3): Error Code: a20cd9
Error: Call to a member function setFromArray() on null in /home/domain/domain.com/application/modules/Video/controllers/IndexController.php:280
Stack trace:
#0 /home/domain/domain.com/application/libraries/Zend/Controller/Action.php(516): Video_IndexController->createAction()
#1 /home/domain/domain.com/application/libraries/Zend/Controller/Dispatcher/Standard.php(308): Zend_Controller_Action->dispatch('createAction')
#2 /home/domain/domain.com/application/libraries/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#3 /home/domain/domain.com/application/modules/Core/Bootstrap.php(87): Zend_Controller_Front->dispatch()
#4 /home/domain/domain.com/application/libraries/Engine/Application.php(160): Core_Bootstrap->run()
#5 /home/domain/domain.com/application/index.php(236): Engine_Application->run()
#6 /home/domain/domain.com/boot.php(47): include('/home/domain/s...')
#7 /home/domain/domain.com/index.php(24): Engine_Boot->boot()
#8 {main}
In my php info (which is PHP 8.0) I have max upload size set to 1000M
upload_max_filesize 1000M
max_input_time -1
Anyone have any idea what could be causing the file to not upload properly?
Thank you!
Your host will have to make adjustments. Try the post_max_size.
Sadly, I have that changed to 1000M also. Here is a section of my php info
log_errors On
log_errors_max_len 1024
mail.add_x_header On
mail.force_extra_parameters no value
mail.log no value
max_execution_time 120
max_file_uploads 20
max_input_nesting_level 64
max_input_time -1
max_input_vars 1000
memory_limit 3000M
open_basedir no value
output_buffering 0
output_encoding no value
output_handler no value
post_max_size 1000M
precision 14
Do you have cloudflare? It has its own restrictions and large files generally can fail if on the free cloudflare. If you don't have cloudflare, can your host help you? We have tested on our end just to make sure it's not a bug and we aren't having issues with large videos. We also have clients uploading large files and they aren't having this issue. This makes us think it's a site/server issue. If your host can't help resolve this for you, you could wait for a client to hopefully help (server issues aren't my wheelhouse), or you could check at SocialNetworking.Solutions in their support as they do offer support for issues like this.