A Note from SocialEngine – Strengthening SE’s Commitment

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    • 100 posts
    April 1, 2024 1:53 AM EDT

     

    At SocialEngine, our commitment has always been to deliver top-tier solutions to our valued clients while maintaining a client-centric approach. We prioritize client satisfaction above all else, striving to meet and exceed expectations in every aspect of our services. However, maintaining high standards requires continuous assessment and adjustment.

    After thorough consideration and extensive feedback from our clients, we’ve reached a decision regarding the representation of third-party developers on our official channels. Despite repeated warnings and efforts to encourage adherence to SocialEngine standards and guidelines, we’ve encountered persistent issues with the quality and timeliness of third-party plugins upgrades. Consequently, we have made the difficult decision to discontinue the showcase of third-party experts on our platforms.

    This decision was not made lightly. We recognize the importance of a diverse ecosystem of developers contributing to the SocialEngine community. However, we also understand that our foremost responsibility is to ensure the integrity and performance of the platform for our users. Regrettably, the inconsistent quality of work from some third-party developers has had a detrimental impact on the overall experience of our users.

    In response to this challenge, we are doubling down on our commitment to excellence. Our dedicated team is working tirelessly to develop high-end plugins and themes directly for SocialEngine. These new offerings will not only meet but exceed our rigorous quality standards, ensuring a seamless experience for our clients.

    In the interim, we invite you to explore products and services from our sister company, SocialNetworking.Solutions. Here, you’ll find a comprehensive range of solutions, including major products, mobile apps, and more. Rest assured, when our new products are released for SocialEngine, there will be no need for repurchasing licenses or worrying about data migration. Our team will handle everything seamlessly, ensuring a smooth transition for your website.

    As recently, we have released Poke Plugin, Website Warning Pages, Multiple Currencies and Membership Subscription Layout plugin in SocialEngine v6.5.1.

    Additionally, we are excited to announce the launch of our paid support plans. These plans are designed to provide you with extended support coverage, allowing you to focus more effectively on your website and business goals. By investing in our support plans, you can rest assured that your SocialEngine platform is in capable hands, with expert assistance available whenever you need it.

    For more information on our support plans, please visit https://socialengine.com/support-plans/.

    We also provide Managed VPS Hosting, hassle free SocialEngine Cloud Solution. We are also launching our Managed AWS Services from next week. So, please stay tuned to our updates.

    At SocialEngine, we remain steadfast in our commitment to innovation, quality, and client satisfaction. While challenges may arise, we are confident in our ability to overcome them and emerge stronger than ever. Thank you for your continued trust and support as we work together to build a better future for SocialEngine and its community.

     

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    This post was edited by Shubhra at April 1, 2024 1:56 AM EDT