Links from our website that users got in their email start with

    • 186 posts
    April 5, 2024 8:12 AM EDT

    Hi,

    We have a problem. Users receive emails with links to some activities and the link itself starts from "http" and not "https" as it should. 

    How we can correct this? 

     

    Thank you

    • Moderator
    • 93 posts
    April 17, 2024 3:54 AM EDT
    Katya said:

    Hi,

    We have a problem. Users receive emails with links to some activities and the link itself starts from "http" and not "https" as it should. 

    How we can correct this? 

     

    Thank you

    Hello Katya,

     

    I have tested the same in SE v6.5.1 and I can not reproduce the issue. Can you please make sure you are using latest SE version and if you are still facing the same, I would request you to please open a ticket for our technical team to check the issue.

    Please open ticket from here: https://socialengine.com/store/submitticket.php 


    This post was edited by Shubhra at April 17, 2024 4:30 AM EDT
    • 186 posts
    April 17, 2024 4:21 AM EDT

    Hi Shuhra,

    Thank you for the answer.
    We use an old version and are absolutely happy with it both in terms of functionality and design. Moreover,
    it was heavily customized, we did a lot of work with the help of Donna and updating the site will be a disaster for us not in terms of design and the new theme, but in terms of the need to correct all from scratch.

    Is there any chance to fix it for us in the old version?

    We use 4.10.5

    thank you!

     

    • Moderator
    • 93 posts
    April 17, 2024 4:24 AM EDT
    Katya said:

    Hi Shuhra,

    Thank you for the answer.
    We use an old version and are absolutely happy with it both in terms of functionality and design. Moreover,
    it was heavily customized, we did a lot of work with the help of Donna and updating the site will be a disaster for us not in terms of design and the new theme, but in terms of the need to correct all from scratch.

    Is there any chance to fix it for us in the old version?

    We use 4.10.5

    thank you!

     

    Our technical team would assist you in this. As said this can be done via customization.

    Please open a ticket for support team.

    • 186 posts
    April 17, 2024 4:27 AM EDT

    I will.
    Thank you!