SEPHP 5 Roadmap!!

    • Moderator
    • 6923 posts
    April 17, 2020 5:30 AM EDT
    RebeccaH said:

    OK, I am confused. In the thread above, Donna said:

    You won't have to pay for access to the update. We do charge for upgrade service for those that don't want to do it themselves but that is optional.

    However, when I went to my SocialEngine account to get the files for the upgrade, there's a message that there's a $149 fee. I'm currently at version 4.10.5.

    Can someone please clarify whether or not there's a charge to upgrade? My web hosting company will perform the upgrade for me; I just need the file(s).

    Thank you!


    I was answering a client that had just purchased. We explained why we charged for the upgrade for anyone who hadn't just purchased a license.

    Took a bit for me to find you the thread it's in, .

    Hope that explains why we had to charge this time.

    This post was edited by socialenginestaff at April 17, 2020 5:37 AM EDT
    • 49 posts
    April 17, 2020 1:12 PM EDT

    Thanks, Donna!

    • 201 posts
    April 22, 2020 3:38 PM EDT

    I am beginning the update process from 4.10p5 to 5.0.xxxxx

    In my SE dashboard it says I must buy access is this correct.



    • Moderator
    • 6923 posts
    April 23, 2020 5:51 AM EDT

    It depends on when you purchased your license. If you send a ticket, I can check.

    • 201 posts
    April 23, 2020 9:16 AM EDT
    Donna said:

    It depends on when you purchased your license. If you send a ticket, I can check.

    OK Thanks - I checked my dashboard never noticed since the migration to the new dashboard alot of my older invoices are no longer there.

    • Moderator
    • 6923 posts
    April 24, 2020 5:56 AM EDT

    Oh if it is an older purchase, you would need to buy the access to v5. 

    • 201 posts
    April 26, 2020 7:58 PM EDT

    Older? Not sure. I thought at purchase time it was lifetime PHP access.

    All my invoices are gone in my dashboard but I have the original email receipt from my PHP purchase.

    February 27th, 2014.
    Order Number : 205216459594
    Merchant Order ID : 46745
    Webligo Developments LLC ( )
    • Moderator
    • 6923 posts
    April 27, 2020 5:18 AM EDT

    It is lifetime access. We explained in the other thread regarding the access fee.You can still access the current version your account qualifies for and use that version for as long as you want. 

    • 201 posts
    May 1, 2020 8:51 PM EDT

    Thanks @Donna just checking - I understand. Hoping 5.1 is almost ready