Hello everyone!
After upgrade to Photo Album 4.9.4p3 me and my members are not able to see the photo albums!
This error code appears: d2a83c
Did it happen to you too?
Please look in your logs and post the actual error. Error codes are just random letters and numbers that correspond to that same combination in your logs. No one will have the same numbers as you.
Ok. thanks.
https://support.socialengine.com/php/customer/portal/articles/1652957-admin-panel---stats->-log-browser in case you aren't sure where the log browser is.
Thank you very much!
You're welcomeDon't forget if you just purchased from us you have the free support with us if you need it. Just log in to your account at socialengine.com/login to send a ticket.
No Unfortunately I bought SocialEngine PHP some time ago. But before I installed it I waited a while, and I missed the opportunity to take advantage of the support!
Ok you can purchase support or keep trying here
If you post the actual error message (removing any stuff you want private and posting in the code tags button {;}) we can try to troubleshoot here.
Thank you Donna, you are extremely kind!
But I read the Log Browser and found that it was a problem of my MYSQL database. I worked there and solved it!
Cool and that's great that you were able to fix it.